A Threat Called Malice: Cybercriminals Walk a Dark Gray Line

| Kevin Gosschalk

The latest devious network exploit is called “Malice.” It has emerged as a major threat, providing not only fraudsters but also everyday people with the tools and resources needed to commit witting and unwitting cybercrimes. You need to be aware of the threat in order to take proactive steps to safeguard your businesses and customers.

Consumer Data Bonanza Over Cyber Weekend

| Mike O'Brien

The recent Cyber Weekend was a boon for online mining of consumer data, with major social media players using cookies to track users’ activity across the internet, including of course ecommerce websites, often without permission, then sell the data to advertisers.

MCM Ecommerce & Marketing 1/25/23

| David Hurwitz

Still wonder if personalization matters? LAWLESS Beauty has parlayed this approach into a doubling-plus of revenue each year since 2020. View our webinar on demand to learn how they're crushing … Continue Reading →

Understanding the Gen Z CX in 2023

| Mike Debnar

What sets Gen Z consumers apart from the rest? Plenty. For starters, they have different preferences on loyalty, products and payment methods. Here’s how you should evolve your strategies to capture more insights about — and optimize for — the Gen Z customer experience during the current post-holiday sales period and beyond?

Look to Weeks After Chinese New Year for Supply Chain Effects, Experts Say

| Mike O'Brien

With Chinese New Year starting Sunday, and manufacturing and logistics operations virtually shut down there for two weeks, experts say retail inventory levels are in a good place given recent gluts and proactive restocks, but the weeks following will bear watching and might bring issues.