Warehouse/Distribution Center, distribution center, Operations and Fulfillment, new distribution center, Trader Joe's, eBay, Newegg, FedEx Ground, Under Armour

June 13, 2014




GNC Executive: Work Closer with Carriers to Avoid Holiday Shipping Issues in 2014

In order to avoid a repeat of the disastrous 2013 holiday season, retailers attending IRCE 2014 were told to be more proactive in communicating with carriers, start planning now, spread shipments around to multiple carriers and have contingency plans in place.

“Brands …

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In Fulfillment, Global

July 30, 2013




#47mysteryscrum Helps Clear Merchandise, Build Social Brand

What started in an innocent work-related question to my Facebook followers quickly evolved into the biggest gambling sensation among my friends:

Little did I know a bunch of friends – and friends of friends – would head over to 47 Brand …

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In Blog

June 12, 2014




Olapic Announces Launch of Photorank at IRCE 2014

CHICAGO–(BUSINESS WIRE)–IRCE - Visual commerce platform, Olapic, today announced the launch of its new Photorank™ algorithm tool to help brands identify and display customer photos that have the most potential to drive conversions in an ecommerce environment.
“With …

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In IRCE 2014

May 8, 2012




5 Questions to Ask About Social Media Customer Support

As more companies incorporate social media into their customer support strategy, implementation managers should consider the following advice to determine the type of customer care strategy they can successfully execute in their contact center.
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In Contact Center Resources, Ecommerce

June 11, 2014




Only 30% of Top Consumer Websites Rated Trustworthy in OTA Report

SEATTLE AND CHICAGO – June 11, 2014 – The Online Trust Alliance (OTA), the non-profit with the mission to enhance online trust and user empowerment while promoting innovation, announced today the results of its 2014 Online Trust Audit. Out of nearly 800 top consumer websites evaluated, 30.2 …

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In Ecommerce, IRCE 2014

FutureofRetail300

June 10, 2014




The Future of Retail 2014

Technology has changed the way customers shop, from going cashless across multiple devices and interacting with retailers on social media, according to this infographic by Walker Sands Communications.

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In Infographics

MichaelMoore-300

June 6, 2014




Moosejaw CIO Talks Tech Challenges, Priorities & Opportunities

Michael Moore, CIO, of Moosejaw Mountaineering, recently shared some of his thoughts and initiatives. While Moosejaw is a unique company, they share many of the same challenges and opportunities as other retailers. He finds himself, like most CIOs, working with …

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In Must Reads

ArtistBePic

June 2, 2014




ArtistBe.com Puts Artists Front and Center with Redesign

ArtistBe.com launched a redesign of its website earlier this month.  ArtistBe.com is a social commerce site for artists and art connoisseurs.

According to Amitai Sasson,  VP of Marketing and Development for overstockArt.com,  the parent company of ArtistBe….

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In Branding, Ecommerce

Alibaba, 11 Main, ebay, eBay Marketplace, Amazon, Amazon.com, Rakuten, Buy.com, ecommerce, ecommerce platforms, Marketplaces, Global Commerce, China

May 29, 2014




Coming to America: Alibaba’s 11 Main Looks to Disrupt U.S. Marketplace

As Chinese ecommerce giant Alibaba’s new 11 Main online marketplace gears up for its U.S. assault by wooing merchants, the company is looking to take away share from market leaders Amazon.com and eBay by adopting a more disruptive …

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In Ecommerce, Global

WetSeal300

May 28, 2014




Wet Seal’s Ecommerce Sales Rise 8.4%

Wet Seal, Inc., saw its consolidated comparable store sales decline 16.9% in the first quarter, but ecommerce sales for its Wet Seal brand did increase 8.4%, according to its first quarter financial results.

John Goodman, CEO of Wet Seal, Inc., said Wet …

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In Ecommerce, Mobile

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