JD.com on the Cutting Edge of Delivery Technology in China

| Daniela Forte

Chinese ecommerce giant JD.com is working feverishly to realize customers’ desires for getting their online orders delivered when, where and how they want them, rolling out new technology to help conquer the last mile and go head-to-head with main rival Alibaba Group.

MCM Week in Review 1/25/19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 1/25/2019 Your Input Counts: Multichannel Merchant's MCM Outlook Survey Is Now Live What major trends are … Continue Reading →

MCM O+F Advisor (1/23/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/23/2019 NRF Study Finds 75% of U.S. Consumers Expect Free Shipping Free shipping for ecommerce orders is an increasingly high … Continue Reading →

Gimme Drives New Inventory Automation Software into Micro Markets

| Press Release

Gimme, maker of innovative unattended retail technology that provides executives with sales, cash, inventory, and service data, today announced the public availability of AutoDrive, a newly-developed software designed for micro markets and traditional vending machines that automates the inventory process from start to finish.

PFSweb Testing Mall Fulfillment Solution with Partner Simon Properties

| Mike O'Brien

PFSweb is testing a new solution for fulfilling ecommerce orders from local malls, hoping that in the near future multiple orders from different retailers can be delivered to the same customer. The initial deployment will be in February at a mall owned by partner Simon Properties in Fort Worth, TX.

MCM Week in Review 1/18/19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 1/18/2019 Lampert Succeeds in Sears Chapter 11 Bankruptcy Auction Sears Chairman Eddie Lampert succeeded with his … Continue Reading →

Parent of Mattress Warehouse, Sleep Outfitters Files for Bankruptcy Protection

| Daniela Forte

Innovative Mattress Solutions, parent of Mattress Warehouse, Sleep Outfitters and Mattress King brands, has joined the long line of retailers filing for Chapter 11 bankruptcy protection, The Wall Street Journal reported. The company’s 142 stores under the three brands remain open but its retail footprint is being reviewed, the CEO said.

Study Finds Online Grocery Providers Need to Step Up Game to Meet Demands

| Mike O'Brien

As demand for online grocery continues to grow, 97% of organizations in the industry believe current last-mile delivery models are not sustainable for full-scale implementation, and consumers are increasingly demanding better services but are dissatisfied with current offerings, according to a Capgemini study.

6 Great Benefits of Attending Ecommerce Operations Summit 2019

| Brian Barry

Today, merchants need to adopt every best practice to reduce costs and provide higher levels of service. Only one conference focuses exclusively on optimizing direct-to-customer and omnichannel operations and fulfillment: Ecommerce Operations Summit, April 9-11, 2019 in Columbus, OH. Here are 6 great benefits of attending.

MCM O+F Advisor (1/16/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/16/2019 Bringg Raises $25M To Expand Markets, Increase Hiring, Step Up R&D Bringg, a logistics software provider in the retail, … Continue Reading →