July 1, 2004




Handling Shipping

Shipping and handling charges — how to set them, how to present them to customers and prospects — were a hot topic at a session on operations benchmarks I moderated this spring at the National Conference on Operations and Fulfillment. We could …

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In News

July 1, 2004




Absolut Efficiency

DESPITE BEING TUCKED AWAY in the tiny Swedish coastal town of Åhus (pop. 10,000), V&S Absolut Spirits exports like a global giant. The spirits manufacturer has recently introduced its seventh vodka flavor, Raspberri, celebrated the production of its billionth bottle …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

July 1, 2004




Coming Strong Out of the Gate

Most of the publicly traded business-to-business and computer marketers tracked by investment bank Tully & Holland for Catalog Age posted robust revenue and earnings increases during the first three months of the year. Of the 11 catalogers tracked, only Black Box Corp. …

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In News

July 1, 2004




Deluxe Returns to Catalogs with NEBS Acquisition

Deluxe Corp. exited the catalog industry when it sold its Current and Paper Direct titles to Taylor Corp. in 1998. Deluxe was going to focus on offering financial services, such as electronic payments.
But the Shoreview, MN-based checks marketer has changed …

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In News

July 1, 2004




Preparing for the Holidays

If you’re a consumer cataloger, chances are you conduct the bulk of your business during the fourth quarter. But you shouldn’t wait until then to prepare your operations for the holiday crunch period. Ideally, you should have started planning for …

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In Lists & Data - Buisness, Lists & Data - Business-14-05-2013

July 1, 2004




Challenges and Choices

Home to Harvard, MIT, Tufts, and numerous other fine educational institutions, the Boston area boasts a considerable brain trust. So what better place than Cambridge, MA, for Catalog Age to host a roundtable discussion on multichannel marketing? We met with …

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In News

June 10, 2004




Sale of Micro Warehouse’s European Operations Complete

The parceling out of Micro Warehouse’s European operations is complete. In a complicated three-pronged deal Los Angeles-based investment firm Gores Technology Group acquired the European operations of Micro Warehouse. This is Gores’ initial foray into the catalog arena. KPMG …

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In Lists & Data - Business-14-05-2013

June 1, 2004




Kitchen Sink Included

RETAILERS OFTEN PUSH PRODUCT the way disc jockeys promote rock and roll — they play the hits. But this hit-focused merchandising tends to underrate the phenomenon of brand loyalty. For many consumers, brand is a decision-making factor more important than price, …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

June 1, 2004




Thinking Inside the Box

General merchandise cataloger Fingerhut sells a wide variety of products, including electronics, jewelry, and home goods. The broad assortment of items found in Fingerhut’s warehouse made it difficult for packers to determine the most efficient methods of packaging orders — especially …

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In News, Pack

June 1, 2004




Training Day

Which would you rather do — handle a rush job in the DC or spend time in training? The obvious answer may not always be the right one. A report from the Warehousing Education and Research Council, aptly titled “Training: An …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

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