November 1, 2002




Inbound Lowdown

How do you manage inbound freight? Inbound freight costs are often buried in the cost of merchandise, even though direct-to-customer retailers spend an average of 2% to 4% of gross sales on inbound freight.
It’s time to take a more active role. …

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In Opsandfulfillment_packaging, Opsandfulfillment_shipping

November 1, 2002




1+1=5

Anyone for a $6,000 shower curtain? Remember the $4,500 hammers the military used to buy? Even in the real world, extravagance and irresponsible spending sometimes supplant fiscal sobriety, but most managers have no wish to be so reckless. Instead, faced with a …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

November 1, 2002




Operations and Management: Don’t Drop Those Incentives Yet

A few years ago, catalogers and dot-coms competed not only for sales but also for employees. Some Internet-only firms offered outrageous signing bonuses and stock-based compensation packages to lure workers away from catalogers, not to mention other perks such as …

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In News

November 1, 2002




Lock, Dock, and Barrel

The lockout of Pacific ports that the Pacific Maritime Association initiated during the last weekend in September underlined the rather downbeat tone at the annual Council of Logistics Management conference in San Francisco. The action disrupted warehouse tours scheduled in …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

November 1, 2002




SOFT TOUCH

It’s not the ancient wisdom of the East to choose a process to conform to its environment; it’s just common sense. In bonsai gardening, tending a tree whose roots are circumscribed by a twelve-inch pot requires you to prune the …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

October 29, 2002




Guitar Center’s 3Q something to sing about

Third-quarter direct sales at musical instruments marketer Guitar Center (Nasdaq: GTRC), which includes cataloger Musician’s Friend, rose 23%, from $38.2 million last year to $49.6 million for the three months ended Sept. 30. Gross margin for the direct division was 29.2%, up from 26.6% a …

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In News

October 24, 2002




Financial reports: PC Connection, PC Mall, NEBS

Bottom- and top-line increases for PC Connection
After several tough quarters, computer reseller PC Connection (Nasdaq: PCCC) has some good news to report. Third-quarter sales rose 9%, while net income increased 5%.
For the three months ended Sept. 30, Merrimack, NH-based PC Connection …

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In News

October 9, 2002




Bush on port stalemate: Get back to work!

Invoking the Taft-Hartley Act of 1947, President Bush asked a federal court to order a stop to the 10–day West Coast port lockout. The court-ordered truce will keep ports open through the Christmas season, which accounts for 40% of retailers’ annual sales.

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In News

October 3, 2002




On the waterfront: Prolonged lockout could hurt catalogers

The West Coast port lockout involving the Pacific Maritime Association (PMA) and the International Longshore and Warehouse Union (ILWU) could spell big problems for catalogers and retailers importing fall and holiday merchandise from Asia.
At issue is a lapsed July 1 …

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In News

October 1, 2002




Independent, Bundled, or Coupled?

With e-commerce playing such a vital role in catalogers’ marketing mix, the methods used to manage Websites are now critical business issues. No strategic e-commerce system stands alone, however. In a multichannel environment, how you integrate your e-commerce platform with …

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In Channel Integration, News

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