June 1, 2003




Catalog Analysis: Understanding Catalog Profit & Loss

During the past several months we have looked at financial formats for catalogs and the Internet from a global or financial model standpoint. We contrasted the differences between consumer and business financial models, and last month we looked at the …

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In News

June 1, 2003




Anything That Needs a Roof

“WAREHOUSE FOR LEASE. Offers cooking, laundry, and babysitting services.”
No, that ad hasn’t run (yet), but the day when it might may not be too far off. Today’s distribution and fulfillment centers do just about “anything that needs a roof,” …

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In B2B, Opsandfulfillment_warehouse-20-03-2013

June 1, 2003




Reaching for Retail

Now that you’ve mastered the catalog and Internet channels, you may be contemplating a move into the retail arena. And why not — the argument for retail is compelling enough: Stores can help you reach customers who don’t buy via mail …

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In Uncategorized

June 1, 2003




Planet Dog in the Dog House

You could say that four-year-old canine merchandise cataloger Planet Dog is in the doghouse. No, the Portland, ME-based company is not in trouble. Rather, in March the manufacturer/marketer of dog toys, beds, leashes, collars and the like moved into …

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In Lists & Data - Buisness, Lists & Data - Business-14-05-2013

June 1, 2003




Performance Benchmarks

As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage may include, among others, warehousing, material handling, call centers, customer service, returns processing — and any and …

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In Opsandfulfillment_warehouse-20-03-2013, Warehouse/Distribution Center

June 1, 2003




Operations and Management: Musician’s Friend Marries Up Freight Savings

Marrying up has paid off for Musician’s Friend. The Medford, OR-based cataloger of musical instruments and accessories cut its outbound freight costs 20% by switching from a ship-alone to a marry-up fulfillment system. And although the picking and packing labor costs …

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In News

June 1, 2003




Catalog Tech: Campaign Management Software–aCase Study

Catalogers looking to implement a customer-centric database marketing program (and who isn’t?) face two big hurdles: consolidating transactional data into a usable marketing database, and finding the most effective way to leverage their database resources. Creating the unified database structure …

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In Channel Integration, News

June 1, 2003




Post-War Strategies

The war in Iraq is over, consumer confidence has improved somewhat, and retail sales are picking up. So can we hurry up and go back to the way we were, please?
For most companies — and perhaps for American business as …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

June 1, 2003




The Lady or the TIGER

In the fat and happy 1990s, retailers, e-tailers, and wholesalers were frequently unwilling to contract the services of third-party logistics providers. America’s love affair with technology was still smoldering, and many companies, flush with cash, were hot on the idea …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

May 21, 2003




Petals Files Chapter 11

Cataloger/retailer Petals filed for Chapter 11 bankruptcy protection on May 21, but president/CEO Richard Belenski says that the company isn’t dying on the vine.
In its filing with the U.S. Bankruptcy Court for the Southern District of New …

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In Lists & Data - Buisness, Lists & Data - Business-14-05-2013

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