June 1, 2003




Performance Benchmarks

As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage may include, among others, warehousing, material handling, call centers, customer service, returns processing — and any and …

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In Opsandfulfillment_warehouse-20-03-2013, Warehouse/Distribution Center

June 1, 2003




Operations and Management: Musician’s Friend Marries Up Freight Savings

Marrying up has paid off for Musician’s Friend. The Medford, OR-based cataloger of musical instruments and accessories cut its outbound freight costs 20% by switching from a ship-alone to a marry-up fulfillment system. And although the picking and packing labor costs …

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In News

June 1, 2003




Catalog Tech: Campaign Management Software–aCase Study

Catalogers looking to implement a customer-centric database marketing program (and who isn’t?) face two big hurdles: consolidating transactional data into a usable marketing database, and finding the most effective way to leverage their database resources. Creating the unified database structure …

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In Channel Integration, News

June 1, 2003




Post-War Strategies

The war in Iraq is over, consumer confidence has improved somewhat, and retail sales are picking up. So can we hurry up and go back to the way we were, please?
For most companies — and perhaps for American business as …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

June 1, 2003




The Lady or the TIGER

In the fat and happy 1990s, retailers, e-tailers, and wholesalers were frequently unwilling to contract the services of third-party logistics providers. America’s love affair with technology was still smoldering, and many companies, flush with cash, were hot on the idea …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

May 21, 2003




Petals Files Chapter 11

Cataloger/retailer Petals filed for Chapter 11 bankruptcy protection on May 21, but president/CEO Richard Belenski says that the company isn’t dying on the vine.
In its filing with the U.S. Bankruptcy Court for the Southern District of New …

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In Lists & Data - Buisness, Lists & Data - Business-14-05-2013

May 1, 2003




Keep on Truckin’

YOUR MERCHANDISE IS RESTLESS. It understands that its length of stay in your warehouse (or “turn”) affects its value. The more frequently your merchandise comes to a standstill, and the longer it remains immobilized, the less likely you will realize …

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In Opsandfulfillment_shipping, Opsandfulfillment_warehouse-20-03-2013

May 1, 2003




DIS-connected

Regardless of how organized you attempt to be, it can still feel as though your inventory moves from one black hole to another because of the difficulty of locating and tracking large numbers of SKUs. For this reason, warehouses and …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

May 1, 2003




TraceElements

But there may be no need to pay such close attention
THE POSSIBILITIES are intriguing. Wonder where the merchandise from the factory in China is as it crosses the Pacific Ocean? Click a mouse, and get a status report. Need …

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In Inventory, Opsandfulfillment_shipping

May 1, 2003




Overpaying Is Not Dignified

IT MAY SEEM IRREVERENT to buy funeral supplies over the Internet, but as the aging U.S. population gives renewed impetus to the funeral business, sending the price of death soaring to outrageous highs, low-cost distributors of funeral supplies are …

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In Opsandfulfillment_warehouse-20-03-2013, Order Mgmt

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