September 1, 2002




Pampered Pallets

If you are looking for pallet technology to pump up your pick-and-pack warehouse operations, check out Swisslog North America’s new pallet handling systems that can protect beverages in cardboard cartons in the warehouse. The Denver-based company’s solutions include automated storage …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

August 29, 2002




Chico’s up sharply

Fort Myers, FL–Women’s apparel cataloger/retailer Chico’s FAS (NYSE: CHS) continues to roll. Net sales for the second quarter ended Aug. 3 increased 39.8% to a record $125.1 million, from $89.5 million compared with last year. Net income rose 48% to $16.4 million, compared with …

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In News

August 5, 2002




Drs. Foster & Smith acquires Hornbeck’s

To expand its line of bird-related products, pet supplies cataloger Drs. Foster & Smith purchased certain assets of Rosemont, IL-based bird food and cages cataloger Hornbeck’s. Terms of the deal were not disclosed.
“As Hornbeck’s was facing closure and their customers …

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In News

August 1, 2002




Royal Flush

Even seasoned cardsharps know that at some point, sleight of hand isn’t going to give them a strong suit — there’s just no substitute for luck. But check out a new, (virtually) magical picking system that vastly improves your odds. I …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

August 1, 2002




Five Aces

Business is no game, and it’s too important an activity to leave the results to chance. An ace in the hole is hardly cheating; instead, it’s a reserve you keep to make sure everything goes according to your game plan. …

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In Channel Integration, Contact Center

August 1, 2002




CATALOG AGE 100: Behind the Numbers

Catalogers had better hope that what goes down must come up. For 42 of the companies on this year’s Catalog Age 100, year-over-year direct sales declined. In comparison, only 14 of last year’s Catalog Age 100 had suffered a drop in annual catalog and …

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In News

August 1, 2002




Operations and Management: A Fulfilling Outsourcing Deal

Choosing a fulfillment company is a lot like choosing a partner in marriage. “Communication is the key,” says Wayne Teres, a Framingham, MA-based operations consultant. “Where most partnerships go south is in the lack of communication.”
And an unsuccessful partnership …

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In News

August 1, 2002




Hoping to Create a Goldmine of a Catalog

How many companies does it take to start a catalog? In the case of GoldAvenue, the answer is four. Launched in November, the Geneva-based jewelry catalog is a joint venture of gold producer Anglo Gold, gold-refining company PAMP, and global …

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In News

August 1, 2002




Navigating NCOF

This year’s National Conference on Operations and Fulfillment (NCOF) was held at the Opryland Resort and Conference Center in Nashville, TN, April 28-May 1. The home of country music became the meeting place for about 2,000 direct-to-consumer operations and fulfillment managers and …

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In Opsandfulfillment_packaging, Opsandfulfillment_shipping

August 1, 2002




riff

A CAPELLA
“CRM is the area of the most buzz I get.” — Jeff Roster, analyst, Gartner
“Cyber terror is the biggest threat we have.” — Joe Lewis, president, Cole Systems
“Keep your message simple: ‘We sell candles.’ You can’t do everything.” — …

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