March 1, 2004




Another Roadside Attraction

Once upon a time, in the early sixties of the last century, a young fighter pilot named Sam Cutting III came home to Vermont from the U.S. Air Force and decided to settle his family in the town of …

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In Channel Integration, Opsandfulfillment_warehouse-20-03-2013

February 13, 2004




Live from Catalog on the Road Day; Challenges A-Plenty

(Direct Newsline) Cambridge, MA–No matter what the channel, catalogers face challenges. Marketers from REI, Brookstone, and Potpourri Group shared some of their businesses’ experi
ences at the DMA Catalog-on-the-Road Day here Feb. 12. Outdoor gear and apparel marketer REI has 70 stores …

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In News

February 1, 2004




Give and Take

Like so many issues in the logistics and distribution industry, many small improvements to gain flexibility are often the best path to the greatest benefit. At the same time, each opportunity involves a tradeoff. Below are a variety of options …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

February 1, 2004




A Dynamic Space

SIZE MATTERS, at least if you are a merchant facing two related challenges: first, significantly expanding your product offerings, and second, being stuck with a facility located in the most densely populated area of North America.
Garrett Wade Co. Inc….

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In Opsandfulfillment_warehouse-20-03-2013, Ship

February 1, 2004




WMS Boosts Facility Performance

Warehouse management systems have become more common than not among manufacturers, retailers, and 3PLs. At least that is the case among the 131 respondents to a recent Warehousing Education and Research Council survey regarding member usage of WMS. Only 32% (plus 1% that …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

February 1, 2004




CUTTING EDGE TO LEADING EDGE: Voice Technology Emerges

Yes, it has emerged, and I’d like to take credit for the title, but that honor goes to Gerry Greenleaf, vice president of distribution for Hannaford Bros. Co., who is currently knee-deep in the implementation of a voice system. It …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

February 1, 2004




Opinion and Response

Another Reality Check
What is it about catalog models and reality TV? Last spring we reported that a star of the first Joe Millionaire dating show, Evan Marriott, once modeled some racy underwear for men’s apparel cataloger/Website California Muscle. …

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In Shipping/Delivery

January 27, 2004




Survey: E-mail Response Times Flagging

Although e-commerce sites have made progress in a number of areas during the past year, they fall short when it comes to responding to customer e-mails, according to a study by The E-tailing Group.
Among the 100 Websites anonymously visited by …

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In Uncategorized

January 26, 2004




Financial Reports: NEBS, NBTY

NEBS Up on Safeguard Results

Higher sales and profits in four of its five segments drove the performance of Groton, MA-based New England Business Service (NYSE: NEB). The multititle mailer sells business forms, workwear, packaging and warehouse supplies, and products …

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In News

January 1, 2004




Fresh Roast

MEET PAUL RALSTON, president and roastmaster of Vermont Coffee Company, an artisan coffee business operating out of a small industrial building down by the river in Bristol, VT. Despite a clear trend toward multichannel retailing, Ralston won’t let you order …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

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