global-shipping-300

March 5, 2015




Pitney Bowes to Outline Global Ecommerce Roadmap

The rapidly growing global opportunity for multichannel and ecommerce merchants will be an important topic addressed by global ecommerce provider Pitney Bowes at the upcoming Operations Summit, being held April 14-16 in Louisville, KY.

Pitney Bowes’ Michael Lamia, Vice President, …

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In cross-border, Ecommerce

Chico's FAS, Chico's, retail, omnichannel, omnichannel retail, omnichannel fulfillment, ecommerce, ecommerce fulfillment, point of sale, point of sale system, POS, store closings, store layoffs, retail layoffs, retail closings

March 5, 2015




Chico’s FAS to Close 120 Stores, Lay Off 240

In order to rationalize costs and focus more on omnichannel, Chico’s FAS told analysts during a fourth quarter conference call it planned to accelerate its store closure plan, shuttering 120 locations through 2017, including 35 this year, at a total cost savings …

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In Ecommerce, News

MCM-Outlook-2015-logo-300-200

March 5, 2015




Last Chance: Take the 2015 MCM Outlook Survey

We’d love to get your input for our MCM Outlook 2015 reports. If you give us 5 minutes of your time and take the MCM Outlook survey, We’ll put your name in the hat for a chance to win 1 of 5 $100 American Express …

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In Must Reads

coach-logo-300

February 26, 2015




Coach Re-launches Website for International Expansion

Coach Inc. said it recently re-launched its website, in order to gain greater business agility and fuel growth across channels and geographies.

The luxury accessories brand switched from its previous website platform to Demandware’s cloud-based solution to better support …

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In Ecommerce, Global

Bloomingdale’s, Macy’s, omnichannel, omnichannel retail, omnichannel strategy, retail

February 25, 2015




Macys Beats on Earnings, Says Impacts of West Coast Port Issues are Ongoing

Macys’ inventory levels continue to be negatively impacted as a result of protracted labor issues that tied up shipments at 29 West Coast ports for months, the company said during its fourth quarter and year-end analyst call on Tuesday. The company’…

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In Inventory, inventory management

waffle-house-300

February 25, 2015




Waffle House Will Deliver Your Package Scattered, Smothered and Covered

[caption id="attachment_62207" align="alignright" width="150"] This guy will deliver your package scattered, smothered and covered…[/caption]

Here’s some big news, if you’re a foodie and a roadie… Roadie, Inc., and Waffle House restaurants today announced a new partnership that …

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In Blog, customer experience

cart

June 10, 2014




The Gap Between Customer Expectations, Retailer Reality in Omnichannel

A new report from Forrester Consulting, commissioned by Accenture and SAP unit hybris, found that retailers’ ability to deliver a multichannel shopping experience is lagging behind customer expectations, according to a report in Business2Community.

Forrester found that 71% of consumers …

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In Ecommerce, Inventory

Walmart holiday mobile app on an iPhone

February 23, 2015




Mobile Commerce Matters More Than Ever

If there is one major lesson merchants learned during the 2014 holiday season, it’s that mobile mattered more than ever.
Mobile commerce went from being a necessary evil to an overnight game-changer. And the merchants that got on board with …

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In Ecommerce, executive summary

NordstromX omnichannelX omnichannel retailX omnichannel fulfillmentX omnichannel strategyX Operations and FulfillmentX Shipping/DeliveryX distribution centerX fulfillment centerX ecommerceX ecommerce fulfillment

February 23, 2015




New Nordstrom Facility Gets Half its Customers Within Two-Day Window

During its recent fourth quarter analyst call, Nordstrom executives said they plan to open a third ecommerce fulfillment center in Pennsylvania that will put half of its customers within reach of two-day ground delivery.

The move is part of Nordstrom’…

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In Fulfillment, Inventory

Ace Hardware, Ace, ecommerce, omnichannel, omnichannel fulfillment, same-day delivery, same day delivery, Uber, Lyft, Home Depot, Lowe's Hardware, Lowe', operations and fulfillment, retail, home improvement retail

February 23, 2015




Ace Hardware Rolls Out Same-Day Delivery Test

Ace Hardware has begun a pilot program of same-day delivery via its own associates at 33 stores in select neighborhoods in Florida, Illinois, Colorado, Maryland, Texas and Arizona. It is an extension of Ace’s in-store pickup program, which is available …

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In Fulfillment, News

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