OperationsSummit_tagline_OL

April 20, 2015




Omnichannel Operations, Rising Costs, Customer Experience, Innovation and More

Over 700 direct-to-customer and omnichannel operations, distribution executives and managers, and industry vendors, came together at the annual Operations Summit in Louisville, KY.

The keynote “power panel,” moderated by industry veteran Bill Kuipers of Spaide, Kuipers & Company, set the tone and …

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In Blog, Must Reads

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

April 15, 2015




Omnichannel Efforts Increasing, but Not Profitable

A new JDA study reveals an enormous amount of money, energy and time retailers and consumer goods manufacturers are spending to improve their omnichannel sales capabilities.

While this may not be surprising given the current business environment, the report, prepared …

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In News, Omnichannel

the-week-that-was-300

February 11, 2016




Week in Review: Amazon Looks to Go Global with Logistics Operations

Amazon has taken another step in its march toward world dominance, as Bloomberg has reported that the company plans to create a global shipping and logistics operation. Code named “dragon boat,” and unofficially Global Supply Chain by Amazon, the network …

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In Data & Analytics, Ecommerce

Amazon, Amazon Prime, omnichannel retail, two-day delivery, same-day delivery

February 9, 2016




Amazon Shipping Has Slowed for Non-Prime Members

While Amazon Prime’s guaranteed two-day delivery promise has helped swell its ranks to an estimated 40 million members in the U.S. and growing rapidly, the shipping speed for non-Prime members has actually slowed as traditional retailers have caught up …

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In Fulfillment, fulfillment

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

April 7, 2015




Getting Stores and Distribution Centers on the Same Omnichannel Track

As more retailers are going omnichannel to address the “anywhere, anytime, anyhow” expectations of mobile and digital-savvy consumers, there are a lot of moving pieces to address to achieve success.

What needs to happen from a platform and process standpoint – …

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In inventory management, Omnichannel

Online-Payment

February 8, 2016




6 Ways Online Payment Technologies Will Revolutionize Your Business

What the typical merchant wouldn’t give to be able to read a customer’s mind. The next wave of payment technology will focus on offering merchants more insight into the customer journey – especially during the checkout and payment phases. …

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In Blog, Ecommerce

DicksSportingGoods-300

February 6, 2016




Dick’s Sporting Goods Using UberRUSH to Deliver Super Bowl Champions Merchandise

PITTSBURGH (February 5, 2016) – DICK’S Sporting Goods (NYSE: DKS), the largest U.S.-based, full-line omnichannel sporting goods retailer, announced today it is offering UberRUSH as a way to provide displaced fans in Chicago and New York City with the …

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In News, PR Newswire

ecommerce fulfillment, ecommerce operations, order management system

February 5, 2016




Replatforming Your Ecommerce System? Don’t Overlook Order Management

For many ecommerce retailers, the website replatforming process eventually becomes a necessary task. It’s a complicated undertaking, but several factors – the challenge of updating legacy systems, the need to add new site features and the desire for a fresh …

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In Blog, Inventory

the-week-that-was-300

February 4, 2016




Week in Review: The Great Amazon Retail Store Mystery Solved

Amazon was going to keep its store expansion plans a mystery. And Jeff Bezos would have gotten away with it, too, if it wasn’t for those meddling CEOs…

General Growth Properties CEO Sandeep Mathrani spilled the beans Tuesday during its 4…

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In Data & Analytics, Ecommerce

Amazon Books

February 2, 2016




Looks Like Those Amazon Books Stores Are Happening…

[caption id="attachment_79764" align="aligncenter" width="650"] Amazon Books in University Village, Seattle. (Amazon photo)[/caption]

… or are they?

General Growth Properties CEO Sandeep Mathrani spilled the beans Feb. 2 on a big secret that really comes as no surprise: Amazon is …

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In Blog, News

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