iStock_000004554966XSmall

January 9, 2014




Shoppers Have Great Expectations with Omnichannel Commerce

Shoppers today expect and demand a streamlined experience and are expecting an easy access to information and integrated online and in-store tools, according to Baynote’s 4th Annual Holiday Online Shopping Survey.

According to the survey, 74% of shoppers cite finding …

More...

In Ecommerce, Must Reads

Mobile-Checkout

August 19, 2014




Retailers Say Hello to Next-Generation Personalization

Personalization in retail has become so established that many retailers have embraced approaches that are good enough. I see standard features like “you may also like” recommendations as “Gen 1” personalization using web cookies to establish product-to-product connections.

But the dramatic …

More...

In Ecommerce, Must Reads

FedEx, Amazon, Target, JC Penney, eBay, warehouse/distribution center, distribution center, operations and fulfillment

August 19, 2014




Is a Pop-up Distribution Center Right for You?

While pop-up retail is not new – dating back to California-based Vacant in 1999 – the concept of pop-up distribution centers is a fairly new one. Following the same idea, it involves setting up a temporary distribution center in a specific location for …

More...

In Fulfillment, Inventory

LegacySystems300

August 19, 2014




How to Transform Your Ecommerce Legacy Platform

How old is your legacy ecommerce platform? For many retailers, their front-end and back-end  platforms could be anywhere from 10 to 15 years old, leaving many in serious need of an overhaul. As technology continues to advance and omnichannel commerce grows in …

More...

In Ecommerce, Must Reads

tablet-shopping

August 16, 2014




38% of All Ecommerce Site Visits Came From Mobile and Tablet Devices

Ecommerce is going mobile: 38% of all ecommerce traffic during the first half of the year mobile devices and tablets, according to a report by ShopVisible.

ShopVisible said its customers saw an 18% overall increase in online revenue during the first half …

More...

In Ecommerce, Mobile

shopping-social-apps-300

August 16, 2014




QA Testing Technology is Key for Seamless Integration

A recent column on The Future of Commerce cited an eBay study which found that 77 percent of shoppers expect a seamless, integrated experience regardless of whether they’re in store, online or using a mobile device.

So software companies serving today’…

More...

In Technology

omnichannel-strategy-300

January 1, 2014




Omnichannel Retailers Stand to Win or Lose at Every Touch Point

The cardinal rule of retailing never changes: Customers punish poor performance. This has been true for as long as we’ve been buying and selling things – maybe 12,000 years or more. In one sense, nothing’s changed since that Sardinian farmer …

More...

In Must Reads, Omnichannel

Ecommerce, global ecommerce, website translation, website localization, ecommerce localization, ecommerce platform, Operations and Fulfillment, language services, Marketing, marketing campaign, email marketing

August 13, 2014




Global Ecommerce Now a Mainstream Retail Objective

Global ecommerce is fast becoming a mainstream objective, not just for visionary retailers but across the board as companies look to other shores for new opportunities as the domestic market becomes saturated.

This was the message from Kris Green, Chief …

More...

In cross-border, Ecommerce

b2b-stock-photo

August 7, 2014




B2B Sees Faster Online Sales Growth than B2C

B2B ecommerce has grown at a faster sales pace than B2C, according to Epsilon’s 2014 Multichannel Trend Report.

B2B online sales grew nearly 8% during that time, and accounted for nearly two-thirds of all sales, according to the Epsilon …

More...

In B2B, Ecommerce

omnichannel-ron-burgundy-300

December 18, 2013




IBM Predicts an Omnichannel Shopping World

Now that you have watched the above video, are you surprised that IMB predicts “buying local will beat online” as a part of its 8th-annual IBM 5 in 5 list of innovations that have the potential to change the way people work, …

More...

In Blog, Customer Service

  1. 1
  2. ...
  3. 9
  4. 10
  5. 11
  6. 12
  7. 13
  8. 14
  9. 15
  10. ...
  11. 27