March 20, 2013

More Merchants Monitor Social Media than Offer Live Chat

More merchants are monitoring social media in the contact center than offering live chat, according to the results of the MCM Outlook 2013 survey.

According to the survey results, 46.5% of respondents are monitoring social media in the contact center, while just 21% …


In Contact Center, Customer Service


May 28, 2015

Merchants Should Remain On Course in Emerging Markets

Widespread industrial development and a rapidly growing global middle class have made the world’s emerging markets a focus area for both capital investment and consumer sales entities.

However, recent economic and political difficulties faced by Russia, Brazil, Turkey, and …


In cross-border, Ecommerce

Restaurant Equippers

May 26, 2015

Restaurant Equippers Cooks Up New Mobile Commerce Site

Unbound Commerce today announced the launch of a new, dedicated mobile commerce site for leading restaurant supplier Restaurant Equippers. The mobile commerce site launched on May 20.

Restaurant Equippers is one of the largest equipment and supply businesses in the industry, …


In Ecommerce, Mobile

May 26, 2015

Olapic Announces Strategic Partnership with Listrak

Olapic, the visual marketing and commerce platform for collecting, curating and showcasing consumer-generated photos, today announced a strategic partnership and integration with Listrak, an omnichannel digital marketing retail platform that provides email personalization and retargeting specifically tailored for retailers. The …


In Ecommerce, IRCE 2015

May 21, 2015

TVPage, Inc. to Showcase the Value of a Video Shopping Experience at IRCE 2015

SAN DIEGO, May 21, 2015 /PRNewswire/ — TVPage, Inc. (, offering an industry leading Video Commerce Platform for brands and retailers, will showcase groundbreaking video commerce players and sites deployed by leading retailers, and running on the TVPage platform.
Photo …


In Uncategorized


May 19, 2015

TOMS Launches #WITHOUTSHOES Campaign

This past weekend a friend told me shoe brand TOMS was asking people to grab a camera, take a picture of their bare feet and post it to Instagram using the hashtag #withoutshoes. With every picture taken, a pair of …


In Blog, Marketing


May 19, 2015

Giggle Gets Visual with #gigglepics Campaign

Online baby products retailer Giggle is using social media in a big way to personalize the shopping experience for customers.

With the use of Instagram, the retailer incorporates images submitted directly from their customers or tagged on Instagram into their …


In Marketing, Must Reads


May 13, 2015

What Consumer Preference Really Means For Today’s Retail Marketer

The old four P’s of marketing – price, product, promotion and place – worked as well as they could for retailers using traditional media to influence customer purchase behavior and drive shoppers to stores. However, the time and distance between when an …


In Blog, Marketing


May 11, 2015

Why Your Brand Should Be on Pinterest

By now most brands are aware they need to be on social media, but many never get beyond Facebook and Twitter. By limiting yourself you could be missing out on huge marketing opportunities presented by other social media sites. Pinterest, …


In Blog, Marketing

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