MCM Week in Review 8/10/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 8/10/2018 National Stores Files Chapter 11, Plans to Close 22% Of its Stores Discount retailer National … Continue Reading →

MCM O+F Advisor (8/8/18)

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 8/8/2018 Amazon, NRF, Others Form Package Coalition Ahead of USPS Task Force Report A group of interested parties including Amazon … Continue Reading →

Analytics Help You Better Manage Ecommerce Fulfillment Demand Spikes

| Don White

Customer experience can suffer if an ecommerce fulfillment center is unable to quickly scale its operations, but not every company has the resources to respond swiftly. If you’d like to stay one step ahead of demand, consider these 3 analytics strategies to manage planned (and unplanned) peak seasons.

Back-To-School Gives Retailers Opportunity to Win Back Customers

| Adrien Nussenbaum

Students and parents see summer vacation as a time for relaxation and a carefree attitude; however, the season is anything but for retailers selling the items students need when they return to class in the fall. Here are some opportunities retailers can pursue to come out on top against competitors.

12 Ways to Prepare for Peak Holiday Season Ecommerce Returns

| Brian Barry

Your planning for this year’s peak holiday season is well underway. One area that often gets less attention is ecommerce returns processing. If it’s inefficient it will hurt both profitability and the customer experience. Here are 12 ways to get your returns operations ready for the upcoming peak period in November and December.

MCM Week in Review 8/3/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 8/3/2018 Smart Lock for Home Deliveries Targets Porch Piracy BoxLock, a smart lock startup, is aiming … Continue Reading →

MCM O+F Advisor (8/1/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 8/1/2018 Innovate in Oversized Delivery to Compete with Amazon The “Amazon Effect” notwithstanding, there is one area of ecommerce where … Continue Reading →