Why Communication Breakdowns Cramp Omnichannel’s Style

| MCM Staff

In this video taken at Shop.org 2015, StellaService Co-Founder and CEO Jordy Leiser talks with Multichannel Merchant Managing Editor Tim Parry about some of the in-store communication breakdowns that keep many retailers from offering the perfect omnichannel experience.

MCM Thursday 10-15-15

| Chris Intili

MCM Thursday %%PLUGIN_WEB VERSION:1859651-View Web Version%% MCM THURSDAY News and Intelligence for the Multichannel Merchant October 15, 2015 The Guide to the Perfect Checkout The checkout closes the deal between … Continue Reading →

MCM Tuesday 10-13-15

| Chris Intili

MCM Tuesday %%PLUGIN_WEB VERSION:1859651-View Web Version%% MCM TUESDAY News and Intelligence for the Multichannel Merchant October 13, 2015 EMV Chip Cards Shifting Retailers’ Risk to Online Commerce By October 1, … Continue Reading →

Shoe Carnival Scales Local Search Marketing

| Daniela Forte

Shoe Carnival is scaling its local search marketing in an effort to drive incremental in-store traffic and sales as well as improve the overall customer experience. See what plans the retailer has in place and how it will benefit the business.

Fighting Comp Sales for the Holidays

| Arthur Schopp

Holiday marketing campaigns appear to start earlier every year, both in-store and online, and it seems that the larger omnichannel retailers are leading the way this year.

Tourneau Launches New Ecommerce Store

| MCM Staff

The site represents the culmination of Tourneau’s goal of bringing an innovative, omnichannel approach to the watch industry, a category that has traditionally been underserved in the ecommerce marketplace.