woman-technology-shopping-cart-300

July 15, 2014




IRCE 2014 Technology Report

Multichannel Merchant’s IRCE 2014 Technology Report showcases some of the most important ecommerce technology innovations, introductions and updates from the show floor at IRCE.

If you were at IRCE, see if you missed anything important by glancing through our technology …

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In IRCE 2014, vendor roundup

Sears, Sears Holdings, Kmart, kmart.com, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, retail, online retail, ecommerce

July 10, 2014




Sears and Kmart Expand In-store Pickup Across Brands

In a move to consolidate its omnichannel offerings, Sears and Kmart will let customers pick up online orders at either store, regardless of which brand’s website is used, the Wall Street Journal reported.

Parent company Sears Holdings Corp. announced the …

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In Ecommerce, Fulfillment

omnichannel-strategy-300

November 18, 2013




Omnichannel Advantage Helps Retailers Gain on Etailers

A year ago, it seemed inevitable Amazon would take over the world. Industry watchers predicted retailers like Best Buy and Target, with their overhead of physical stores, would soon lose the ecommerce battle. After all, consumers increasingly visit big-box retailers …

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In Channel Integration, Ecommerce

cutting-costs-saving-money-300

June 29, 2014




Reducing the Cost of Order Fulfillment

[caption id="attachment_50315" align="alignright" width="468"] Automated order picking processes allow operators to spend 76% vs 10% for manual picking operations actually picking rather than walking and searching.[/caption]

Omnichannel commerce puts a premium on reducing the cost of order fulfillment while …

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In Must Reads, Operations & Fulfillment

supply chain management, supply chain, ecommerce, inventory, inventory management, inventory tracking, brand, brands, brand ambassador, branding, brand loyalty

June 24, 2014




Study: 83% of Retail Execs Say Supply Chain Not Optimized

A new study from PwC, commissioned by JDA Software, found that while 83% of retail executives surveyed reported that their supply chains were not optimized to support the new omnichannel world, only one-third considered the omnichannel dynamic to be an external …

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In Ecommerce, eCommerce

October 30, 2013




Big Data Brings Omnichannel to Life [LP]

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“Big Data Brings Omnichannel to Life”

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In Landing Page

technology-data-300

October 30, 2013




Big Data Brings Omnichannel to Life

Big data has become quite the buzzword in all facets of omnichannel selling. It’s being used in both the front- and back-end of operations, in the marketing department, and site design all in the name of boosting customer engagement …

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In Data & Analytics, executive summary

Walmart, Walmart.com, Warehouse/Distribution Center, distribution center, distribution hubs, Shipping/Delivery, shipping, shipping hub, domestic shipping, shipping and delivery, Operations and Fulfillment, fulfillment, fulfillment center, omnichannel fulfillment, order fulfillment, ecommerce, ecommerce sales

June 20, 2014




Walmart to Open New Ecommerce Distribution Center in Indiana

Walmart plans to open a 1.2 million square foot distribution center in Plainfield, Ind. by 2015 that will employ 300 workers. The center will be able to distribute goods to more than 160 million people in two days or less.

“By combining large-scale online …

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In Ecommerce, Inventory

JimmyJazz-300

June 20, 2014




Jimmy Jazz Sees Successful Ecommerce Growth

Fashion and sneaker retailer Jimmy Jazz has seen success with the acceleration of its ecommerce growth with the handling of hundreds of thousands of ecommerce and call center orders a year, according to a press release.

Since it began working …

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In Contact Center, Ecommerce

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June 18, 2014




Personalization is the Key to Increasing Customer Loyalty

A personalized ecommerce experience has become just as important to consumers as price. And retailers need to get on board with that message.
In this Executive Summary from Multichannel Merchant, you will learn:

Why 3 out of 4 online shoppers make additional …

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In executive summary, Personalization

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