omnichannel fulfillment

February 3, 2016




Were We Right About Global Ecommerce Trends?

There’s no doubt that global ecommerce – selling to cross-border customers – has been a game changer for bricks-and mortar retailers.

Global ecommerce is charging forward, with online revenues growing in virtually every market around the world. China alone will …

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In cross-border, Global

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

March 25, 2015




Just How Seamless is the Omnichannel Experience?

In order to win consumer loyalty and achieve growth across all channels, retailers must enhance their mobile commerce offerings and improve the in-store shopping experience, according to results of a survey of 750 U.S. consumers – and a separate analysis …

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In customer experience, Engagement

top-40

March 24, 2015




We’re a Top 40 Omnichannel Retail Influencer to Follow

Software as a service solution provider Whisbi told us they are so inspired by our omnichannel content, that they have included us in its list of “Top 40 List of Omnichannel Retail Influencers to Follow.”

And, of course, we’re inspired to …

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In Blog, Must Reads

the-week-that-was-300

January 28, 2016




Week in Review: Amazon and PayPal Payments Battle Heats Up

It is probably not a coincidence that Amazon Payments and PayPal both announced record number of users following what’s been the most successful holiday season for mobile commerce. With great technology comes great responsibility, and Amazon Payments and PayPal have …

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In Data & Analytics, Ecommerce

Growing_Global_Conference_logo_300

January 27, 2016




PayPal’s Melissa O’Malley to Keynote Growing Global 2016

Melissa O’Malley, PayPal’s Global Merchant and Cross Border Trade Initiatives, will deliver the opening keynote at Multichannel Merchant’s Growing Global 2016 April 13-14 at the Duke Energy Convention Center in Cincinnati, OH.

In her keynote, O’Malley will discuss how direct-to-customer merchants …

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In Global, Growing Global

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

January 26, 2016




Leveraging Your Marketing Database to Gain Brand Traction

Are you using your marketing database to its best advantage? It forms the nucleus for all your B2B and B2C marketing efforts, and offers insights that will help you generate targeted lists for direct marketing communications.
Having a …

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In Big Data, Data & Analytics

global ecommerce

January 25, 2016




Top 10 Ways Marketing Will Be Smarter and More Personalized in 2016

In 2016 and beyond, mobile engagement and marketing is moving towards reaching the individual consumer, at scale.

According to a recent report from Forrester Research, 1:1 mobile moments pervade through all stages of the customer life cycle, and with industries such as …

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In Blog, Marketing

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

January 25, 2016




4 Reasons Successful Retailers Are Prioritizing Unified Commerce

So many need-to-have or impulse purchases are lost when retailers can’t satisfy those cravings in the moment.

Those moments are when omnichannel retailing, or unified commerce, enters the picture. Unified commerce sees each sales channel with equal value and …

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In Blog, Ecommerce

American Eagle Outfitters, ecommerce, omnichannel, omnichannel fulfillment, omnichannel operations, omnichannel retail, buy online pickup in store, ship from store, store to door

March 9, 2015




Omnichannel Results Exceed Expectations for American Eagle

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Michael Rempell, COO of American Eagle, said in a call with analysts that the company’s buy online/pickup in store, …

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In Ecommerce, Fulfillment

the-week-that-was-300

January 21, 2016




Week in Review: JCPenney is Bringing Back Appliances

[caption id="attachment_79220" align="alignright" width="150"] [Click to enlarge][/caption]After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for …

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In Ecommerce, Global

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