OperationsSummit_tagline_OL

April 20, 2015




Omnichannel Operations, Rising Costs, Customer Experience, Innovation and More

Over 700 direct-to-customer and omnichannel operations, distribution executives and managers, and industry vendors, came together at the annual Operations Summit in Louisville, KY.

The keynote “power panel,” moderated by industry veteran Bill Kuipers of Spaide, Kuipers & Company, set the tone and …

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In Blog, Must Reads

B2B ecommerce, B2B marketing, B2C ecommerce, B2C marketing, ecommerce, ecommerce website, personalization, website personalization, product personalization

February 29, 2016




The Consumer Shopping Experience is Changing B2B Ecommerce Forever

The online shopping experience has never been better, thanks in large part to Amazon. The company’s unparalleled focus on delivering first-class customer experience has given consumers greater expectations in terms of service, delivery, choice and price transparency.

Further, Amazon …

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In B2B, Blog

Best Buy, Target, Walmart, Curbside, curbside pickup, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, mobile app, mobile commerce, m-commerce

February 29, 2016




What’s Next for Best Buy After Its Marketplace Shutdown?

With Best Buy shutting down its marketplace for third party sellers, two questions are on everyone’s mind: Where will the electronics and appliances retailer focus next, and was this a smart move?

Scot Wingo, executive chairman and founder of …

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In Amazon, Marketing

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

April 15, 2015




Omnichannel Efforts Increasing, but Not Profitable

A new JDA study reveals an enormous amount of money, energy and time retailers and consumer goods manufacturers are spending to improve their omnichannel sales capabilities.

While this may not be surprising given the current business environment, the report, prepared …

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In News, Omnichannel

the-week-that-was-300

February 25, 2016




Week in Review: UPS Invests in Deliv to Learn About Same-Day Market

UPS took a big step this week by leading a $28 million investment round in same-day startup Deliv, with the stated purpose of learning the intricacies of its business model, especially how it has succeeded in the retail space.

While some …

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In Data & Analytics, Ecommerce

ecommerce-transaction-1-300

February 25, 2016




Industry Data Provides Telling Insights for Retailers in 2016

It’s no secret that shoppers are moving online, but the physical store isn’t going anywhere as long as you start to leverage them differently. This year, retailers are putting a stake in the ground by creating continuous shopping experiences, whether …

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In Blog, Ecommerce

iguama-300

February 24, 2016




Former Borderfree Leaders Join Cross-Border Shopping Site iguama

Former Borderfree executives Michael DeSimone and Kris Green have taken on leadership roles at iguama, a Latin American online cross-border mall featuring popular U.S. brands and products.

DeSimone, the former President and CEO of Borderfree, has joined the Board …

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In Global, Marketplaces

mobile-commerce-mobile-apps-300

February 23, 2016




4 Trends Shaping the Mobile Shopping Experience

Mobile trends are like fashion trends: changing and evolving quickly. As a business, it’s imperative to ensure your mobile marketing strategy is relevant if you want to maintain a competitive advantage in the marketplace.

That’s because smartphones will …

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In Blog, Ecommerce

FedEx

February 23, 2016




UPS Challenging FedEx-TNT Deal in Brazil

UPS has filed an appeal in Brazil of FedEx’s planned acquisition of TNT Express NV, according to a report in the Wall Street Journal, after Brazilian antitrust authorities had given it a green light.

“The review process in Brazil contains …

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In News, Operations & Fulfillment

distribution center

February 23, 2016




Room for Improvement: 5 Steps to Better Retail Warehouse Selection

The continued growth of omnichannel has changed the dynamic of how much warehouse space companies need and where.  As a result, public warehousing, or the short-term use of a 3PL facility, is becoming an increasingly popular supply chain practice.

The …

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In Blog, Fulfillment

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