USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

January 25, 2016




4 Reasons Successful Retailers Are Prioritizing Unified Commerce

So many need-to-have or impulse purchases are lost when retailers can’t satisfy those cravings in the moment.

Those moments are when omnichannel retailing, or unified commerce, enters the picture. Unified commerce sees each sales channel with equal value and …

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In Blog, Ecommerce

the-week-that-was-300

January 21, 2016




Week in Review: JCPenney is Bringing Back Appliances

[caption id="attachment_79220" align="alignright" width="150"] [Click to enlarge][/caption]After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for …

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In Ecommerce, Global

Shipping/Delivery, shipping, shipping and delivery, cargo, freight, ocean freight, ocean shipping, port strike, west coast port strike

January 20, 2016




Hermes Debuts Smartful eEcommerce Solution

Hermes, a leading provider of end-to-end e-commerce and omnichannel services for fashion and lifestyle brands, announces the availability of Smartful, a one-stop omnichannel solution for fashion and lifestyle companies. Enabled by new organizational and IT infrastructure based on SAP, Smartful …

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In Fulfillment, Global

NRF2

January 19, 2016




NRF Big Show 2016: The More Things Change…

The more things change, the more they stay the same.  That seemed to be what was going on at NRF BIG Show 2016 on Monday.  And if there was one word I heard about most it was “omnichannel.”

This isn’t …

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In Blog, Omnichannel

American Eagle Outfitters, ecommerce, omnichannel, omnichannel fulfillment, omnichannel operations, omnichannel retail, buy online pickup in store, ship from store, store to door

March 9, 2015




Omnichannel Results Exceed Expectations for American Eagle

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Michael Rempell, COO of American Eagle, said in a call with analysts that the company’s buy online/pickup in store, …

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In Ecommerce, Fulfillment

B2B ecommerce, B2B marketing, B2C ecommerce, B2C marketing, ecommerce, ecommerce website, personalization, website personalization, product personalization

January 16, 2016




Here’s How B2B Ecommerce will Change in 2016

2016 is here, and business as you know it is about to change.

In fact, that sea of change has already begun. Businesses that derive most of their revenues through B2B channels are rapidly following their B2C cohorts, going …

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In B2B, Blog

Pitney Bowes, Enroute, transportation management system, transportation management, direct-to-customer fulfillment, retail logistics, shipping software

January 14, 2016




Pitney Bowes Acquires Transportation Management Firm Enroute

Pitney Bowes Inc., a global technology company that provides innovative products and solutions to power commerce, today announced the acquisition of Enroute Systems Corporation, a cloud-based, software-as-a-service enterprise retail and fulfillment solutions company. Enroute’s capabilities complement and expand Pitney …

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In News, Operations & Fulfillment

omnichannel-ecommerce-cloud-close-up-300

February 27, 2015




Retail Business Networks: The Key to Omnichannel Integration

For some time, the titans of general merchandising — Costco, Target and Wal-Mart — have been transforming how they do business. Recognizing that the consumer is king, they are putting more emphasis on their supply chains and working with their suppliers and …

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In Blog, Must Reads

OperationsSummit_tagline_OL

February 26, 2015




UPS to Address Supply Chain Agility for Omnichannel Success at Operations Summit

The increasing complexity of today’s supply chain – brought on, in large part, by the surge in omnichannel retailing – will be a key theme and topic addressed at Multichannel Merchant’s 4th Annual Operations Summit, held April 14-16 in Louisville, …

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In Must Reads, Operations & Fulfillment

baublebar-instagram-packaging

January 11, 2016




Premium Packaging Enhances the Customer Experience

In these days of fast shipping, customers expect their order to arrive on their front doorstep in a plain brown box with some bubble wrap and a receipt.
But by creating a tremendous unboxing experience for the customer, some ecommerce …

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In executive summary, Operations & Fulfillment

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