UPS, United Parcel Service, FedEx, United States Postal Service, USPS, Shipping/Delivery, shipping, holiday forecast, holiday peak 2014, 2014 holiday, retail, ecommerce

October 27, 2014

Retailers Preparing for Surge in Omnichannel Holiday Shopping

With expectations higher than ever for a merry omnichannel holiday season, retailers are assertively preparing their shipping operations to avoid delivery and service hiccups.

According to’s eHoliday survey conducted by Prosper Insights & Analytics, nearly eight in 10 (78.8%) retailers …


In Fulfillment, News


July 31, 2015

Week in Review: eBay Now Same-Day Service Grounded

While the same-day delivery segment is getting hotter with more entrants all the time, eBay is going in the other direction by shutting down its eBay Now same-day delivery service in several markets, and also ending another pilot that provided …


In Ecommerce, Executive

Shipping/Delivery, shipping, shipping and delivery, cargo, freight, ocean freight, ocean shipping, port strike, west coast port strike

July 30, 2015

Ecommerce Innovation Happening Around the World

For anyone who might think of the U.S. as the world leader in ecommerce innovation, Forrester analyst Zia Daniell Wigder said inventiveness in that sector is distributed fairly broadly around the globe.

There is lots of innovation happening around …


In Ecommerce, Fulfillment

global ecommerce, Forrester Research, mobile commerce, ecommerce, Growing Global 2015, omnichannel, omnichannel retail, online marketplaces

July 29, 2015

Building the Right Cross-Border Ecommerce Roadmap

While presenting a number of risks and some significant barriers to entry, global ecommerce represents a massive opportunity and more retailers are jumping aboard as solutions for addressing cross-border business become more readily available.
Even if you are not trying …


In executive summary, Global

UPS, peak holiday season 2015, FedEx, omnichannel

July 29, 2015

UPS Beats Q2 Earnings Estimate Even As Revenue Falls

UPS reported second-quarter earnings that were ahead of analyst estimates, even though revenue was slightly below expectations, the latter hurt by the strong dollar and the continuing decline in fuel surcharges due to lower oil prices. Yields were helped on …


In News, Operations & Fulfillment

horizontal mobile holiday

October 11, 2014

4 Ways to Enhance Your Omnichannel Holiday Strategy

During last year’s holiday season, retailers worked hard to create an omnichannel shopping experience. Retailers brought the online, in-store and mobile initiatives together to provide a seamless experience. And though not quite perfect (yet), this allowed shoppers to buy …


In Blog, Must Reads


October 9, 2014

Going Global in an Omnichannel World

A big trend today in retail is the convergence of retailers expanding their business globally while being an omnichannel retailer.

During a meeting at, Borderfree chief strategy officer Kris Green told Multichannel Merchant that retailers need to make …


In Ecommerce, Global

Newgistics,, Staples, UPS, retail supply chain, ecommerce, ecommerce fulfillment, 3PL, third-party logistics

July 17, 2015

Newgistics Hires Former Staples, Walmart Exec as CIO

AUSTIN, Texas–(BUSINESS WIRE)–Newgistics, a leading provider of end-to-end commerce solutions for top retailers and brands, today announced that it has hired Gene Wojciechowski as its chief information officer (CIO).

Gene brings nearly 30 years of experience leading IT organizations …


In Ecommerce, Fulfillment

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon,

September 30, 2014

What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

If you were to ask a retailer what the most important tool of their customer loyalty efforts was 5 years ago, I bet the majority of them would say traditional loyalty and rewards programs. You know, the old “buy 10 get one …


In Engagement, Must Reads


July 16, 2015

Forrester Research, Gilt, and Alibaba are Headlining Growing Global 2015

Forrester Research’s Zia Daniell Wigder, Gilt’s Oksana Voronenko, and Alibaba’s Jim Tobyne will be the keynote speakers at Multichannel Merchant’s Growing Global conference July 21-22 at the Loews Hollywood Hotel in Hollywood, CA.

Widger, the Vice President and Research Director …


In Global, News

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