MCM O+F Advisor (10/31/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 10/31/2018 Warehouse-as-a-Service Providers Address Ecommerce Fulfillment Niche The growth in online sales, the scarcity of ecommerce fulfillment space and increasing … Continue Reading →

Rebuilding Retail Relationships: 3 Rules for Winning the Digital Customer

| Hilding Anderson

Treat me like the unique person I am. Be there when I need you. Tell me what you stand for. Is this a wish list from an online dating profile… or what consumers expect of today’s retailers? Here is a short list of rules retailers can use to build their customer relationships.

MCM Week in Review 10/26/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 10/26/2018 UPU Fast-Tracking Rate Review After Trump Pullout Threat The Universal Postal Union (UPU), a hitherto … Continue Reading →

MCM O+F Advisor (10/24/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 10/24/2018 Over 60% of U.S. Retailers Would Consider Banning Serial Returners Sixty-one percent of U.S. retailers said they would consider … Continue Reading →

Retail Icon Sears Files for Chapter 11 Bankruptcy Protection

| Daniela Forte and Mike O'Brien

At long last and after several failed efforts, Sears Holdings is filing for Chapter 11 bankruptcy protection and embattled CEO Eddie Lampert, who tried unsuccessfully to prop up Sears with his own money, will step down but stay on as chairman. Here is a look at what remains and the steps Sears took to try to avert its bankruptcy fate.

MCM Week in Review 10/19/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 10/19/2018 Wayfair Launches New Membership Program Wayfair, looking very Amazon-ish, has launched a new paid membership … Continue Reading →

USPS Proposing Parcel Rate Increases in 9%-12% Range

| Mike O'Brien

The USPS is proposing a number of rate changes that would be effective on Jan. 27 including an average 9.3% increase in its Parcel Select service for packages weighing more than 1 lb., as it looks to recover rising costs and deals with stiff competition from major carriers.

MCM O+F Advisor (10/17/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 10/17/2018 How to Reduce Ecommerce Fulfillment Center Injuries With constant incoming product, replenishment, picking and shipping, the typical ecommerce fulfillment … Continue Reading →