MCM O+F Advisor (8/22/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 8/22/2018 Understanding the Sustainability Impact of Ecommerce Packaging Companies use a host of tools and processes to keep damage rates … Continue Reading →

Walmart Sees Boost in Ecommerce Sales

| Daniela Forte

Six months removed from a fourth-quarter stumble in ecommerce that caused some concern among analysts and industry watchers, Walmart is continuing on a strong online growth path, increasing ecommerce sales 40% in Q2 after a 33% jump in the prior quarter.

The Ultimate Guide to Mastering CX During the Back-to-School Shopping Rush

| Craig Reines

Back-to-school shopping season is in full swing, but thanks in part to Amazon Prime Day being pushed up nearly a month this year, millions of consumers have a head start as they prepare for a brand new academic year. Here are the top three considerations retailers should keep in mind to ensure satisfaction among all customers this back-to-school shopping season, from millennials to Gen X to in-store and mobile shoppers.

How to Sell on Google Shopping

| Eric Keating

The ecommerce behemoth’s vast product range, easy shipping options, convenience and speed mean that it has a stronghold on the ecommerce market. But you can compete and set yourself apart by offering a better customer experience and embracing opportunities offered by other channels. Here is why you should be selling on Google Shopping.

MCM Week in Review 8/17/18

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 08/17/2018 We Want You … to Attend The Marketplace Summit The Marketplace Summit is a one-day … Continue Reading →

MCM O+F Advisor (8/15/18)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 08/15/2018 How Tractor Supply Executed Its Omnichannel Strategy The goal for Tractor Supply has been to meet the needs of … Continue Reading →

How Tractor Supply Executed Its Omnichannel Strategy

| Daniela Forte

The goal for Tractor Supply has been to meet the needs of its customers at every touchpoint in an effort to evolve and support their lifestyle. Find out how the 1,700-store company has managed to marry its in-store and digital operations, creating a winning omnichannel experience where physical and digital complement one another.