LegacySystems300

August 19, 2014




How to Transform Your Ecommerce Legacy Platform

How old is your legacy ecommerce platform? For many retailers, their front-end and back-end  platforms could be anywhere from 10 to 15 years old, leaving many in serious need of an overhaul. As technology continues to advance and omnichannel commerce grows in …

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In Ecommerce, Must Reads

omnichannel-ron-burgundy-300

December 18, 2013




IBM Predicts an Omnichannel Shopping World

Now that you have watched the above video, are you surprised that IMB predicts “buying local will beat online” as a part of its 8th-annual IBM 5 in 5 list of innovations that have the potential to change the way people work, …

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In Blog, Customer Service

tablet-shopping

August 16, 2014




38% of All Ecommerce Site Visits Came From Mobile and Tablet Devices

Ecommerce is going mobile: 38% of all ecommerce traffic during the first half of the year mobile devices and tablets, according to a report by ShopVisible.

ShopVisible said its customers saw an 18% overall increase in online revenue during the first half …

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In Ecommerce, Mobile

shopping-social-apps-300

August 16, 2014




QA Testing Technology is Key for Seamless Integration

A recent column on The Future of Commerce cited an eBay study which found that 77 percent of shoppers expect a seamless, integrated experience regardless of whether they’re in store, online or using a mobile device.

So software companies serving today’…

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In Technology

Forward to 2014 new year concept

December 10, 2013




Omnichannel Crystal Ball: What’s Ahead in 2014?

What will retail look like in 2014?  While shopper robots won’t appear in every store next year, we’re clearly headed toward a new era in retail automation, one that’s sure to completely transform the customer experience.

Just as …

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In 2014 Predictions, Channel Integration

Ecommerce, global ecommerce, website translation, website localization, ecommerce localization, ecommerce platform, Operations and Fulfillment, language services, Marketing, marketing campaign, email marketing

August 13, 2014




Global Ecommerce Now a Mainstream Retail Objective

Global ecommerce is fast becoming a mainstream objective, not just for visionary retailers but across the board as companies look to other shores for new opportunities as the domestic market becomes saturated.

This was the message from Kris Green, Chief …

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In cross-border, Ecommerce

forecast-data

December 4, 2013




Clearing Up the Confusion Between Omnichannel and Multichannel

Omnichannel and multichannel, we hear these two terms used frequently – and often interchangeably – in the ecommerce world but in reality, they’re distinct things. Both strategies are important to brands, but in order to properly execute on them, you have …

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In CRM, Cross Channel

b2b-stock-photo

August 7, 2014




B2B Sees Faster Online Sales Growth than B2C

B2B ecommerce has grown at a faster sales pace than B2C, according to Epsilon’s 2014 Multichannel Trend Report.

B2B online sales grew nearly 8% during that time, and accounted for nearly two-thirds of all sales, according to the Epsilon …

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In B2B, Ecommerce

handshake

August 1, 2014




Target and Walmart Announce New Leaders

It was a busy week for executive hirings: Target brought in a new chairman and CEO, and Walmart U.S. promoted its new president and CEO from within.

[caption id="attachment_51808" align="alignleft" width="147"] Brian Cornell[/caption]

Target announced that …

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In Executive, Leadership Team

MCM-OUTLOOK-2014-logo-print-300-200

July 31, 2014




Canada, Australia Top Choices for Cross-Border Ecommerce

[caption id="attachment_51555" align="alignright" width="151"] Want to know more about growing your global ecommerce business? Click here and download Multichannel Merchant’s MCM Outlook report.[/caption]

Canada (84%) and Australia (54%) are the top choices for cross-border ecommerce, followed by Japan and …

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In Ecommerce, Global

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