AwardsLogo

April 28, 2015




Customer Experience Award Winners Demonstrate Retail Innovation

Multichannel Merchant held its first annual Excellence in Customer Experience Awards at Operations Summit 2015, held April 14-16 in Louisville, KY. The awards, established to recognize retailers at the cutting edge of delivery, packaging, returns, customer experience and innovation, were presented …

More...

In Must Reads, Operations Summit 2015

global-payment-300

April 27, 2015




Relevant Payment Methods Improve Customer Experience

Global ecommerce is forecast to continue its extraordinary growth rates, rocketing 21.0% to $1.592 trillion US in 2015, and continuing double-digit growth in 2016 and increasing 18.6% year over year to $1.888 trillion. That’s good news for everyone, but not really actionable information for merchants. …

More...

In executive summary, Global

April 27, 2015




More Retailers Transition to a Single Order Management Solution

In the next three years, 250% more retailers will be transitioning to a single order management solution to support a unified commerce experience across all channels, according to the Boston Retail Partners report.

The report explained how many retailers are planning …

More...

In Omnichannel, Operations & Fulfillment

acquisition-300

April 23, 2015




NetSuite to Acquire Bronto Software for $200 Million

NetSuite announced it has entered into an agreement to acquire Bronto Software Inc., for $200 million.  The transaction is expected to close in the second quarter of 2015, according to a press release.

The combination brings together two companies of cloud-based omnichannel …

More...

In Ecommerce, Marketing

baynote-e-tailing-group-infographic-back-to-school-2014-300

July 23, 2014




Families Following an Omnichannel Back-to-School Shopping Path

Baynote, a provider of personalized customer experience solutions, today revealed the results from its back-to-school shopping survey, conducted in partnership with the e-tailing group.

What they discovered is that consumers are taking advantage of all the options offered to them …

More...

In Infographics, Must Reads

WilliamsSonoma-300

April 15, 2015




Is Williams Sonoma’s Business Model a Blueprint for the Future?

Williams Sonoma’s reported strong sales (+7.1 %) and earnings (+9.2%) in its recent 2014 earnings call while its stock is hitting $80, up by over +15% for one year and +185% for 5 years. While I always have been an admirer of their product I am as …

More...

In Blog, Must Reads

JohnstonMurphyPic300

July 11, 2014




Johnston & Murphy Ratchets Up Its Omnichannel Commerce

Johnston & Murphy, a high-end footwear and apparel brand, migrated its digital commerce operations onto the Demandware Commerce platform in June. The company launched a new ecommerce site with plans to leverage and further advance its omnichannel initiatives.

Heather Marsh, vice …

More...

In Ecommerce, Mobile

Omnichannel, omnichannel fulfillment, WMS, Warehouse Management Systems, supply chain, supply chain management, HighJump Software, Accellos, Merger

July 11, 2014




Omnichannel Demand Drives Accellos/HighJump Merger

Accellos and HighJump Software, two competing supply chain and warehouse management software companies, announced this week that they planned to merge.

The combined company, which will be called Acccellos, will have 11,000 customers in 23 countries and operations in North America, Asia …

More...

In Inventory, Omnichannel

vitacost-300

July 9, 2014




Why Vitacost.com is Vital to Kroger’s Omnichannel Strategy

The Kroger Co. will purchase all outstanding shares of Vitacost.com for $8 per share in cash, or approximately $280 million, according the a definitive merger agreement announced on July 2.

On the surface, the deal may seem like a head-scratcher. But Vitacost….

More...

In Executive, M&A and Financial

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

April 9, 2015




Alibaba, Forrester Research to Keynote Growing Global 2015

Many of your cross-border ecommerce questions are going to be answered from A to Z at Growing Global 2015. That’s “A” as in Alibaba Group’s Sherri Wu to “Z” as in Forrester Research’s Zia Daniell Widger, who will deliver the keynote …

More...

In Global

  1. 1
  2. ...
  3. 11
  4. 12
  5. 13
  6. 14
  7. 15
  8. 16
  9. 17
  10. ...
  11. 41