October 1, 2000




fenvessy on personnel

Productivity Improvement and Cost Reduction The overall goals of the executive in charge of fulfillment should be three-fold:
- provide fast order turnaround;
- perform it competently and accurately; and
- produce the results economically.
This final chapter brings into …

More...

In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

January 1, 2001




CASE STUDY: ROSS-SIMONS

Coordination, Not Integration… Not Yet, Anyway With 11 stores, a four-year-old Website, and an annual catalog circulation of about 70 million, jewelry, gifts, and tabletop items marketer Ross-Simons is working hard to maximize the synergies of its multiple channels – at least …

More...

In Channel Integration, News

January 1, 2001




InStyle Catalog Already Out

While cataloger Williams-Sonoma took the plunge into magazine publishing with the recent launch of Taste, fashion and entertainment magazine InStyle launched a catalog. But if you were not among the 750,000 people who received the 42-page book in October, you’re out …

More...

In News

January 1, 2001




The More Things Change

Historically, the direct-to-customer fulfillment industry has tended to view the outsourcing of fulfillment operations as unacceptable. That attitude is rapidly changing as the third-party fulfillment (3PF) services marketplace is transformed, largely by e-commerce. 3PFs now represent a viable operating alternative …

More...

In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

January 1, 2001




Catalogs on TV

For holiday 1999, many pure-play e-commerce marketers with capital to burn spent lavishly on TV commercials touting the convenience and “coolness” of online shopping. But holiday 2000 saw such catalogers as CDW Computer Centers, J.C. Penney, Talbots, and Victoria’s Secret promoting …

More...

In News

January 1, 2001




Programmer’s Bids Adieu to Europe

Programmer’s Paradise’s third-quarter European sales tumbled 37%, to $19.5 million
In a move to bolster its domestic sales, business-to-business software cataloger Programmer’s Paradise is selling its European operations. The Shrewsbury, NJ-based cataloger in December signed an agreement with Leipzig, Germany-based PC-Ware Information …

More...

In Lists & Data - Business-14-05-2013

January 1, 2001




ABC 123

You’ve figured out your operations costs and allocated them correctly, as described in Part One of this article (November/December 2000). How do you use this information to cut expenses and improve processes? Logistics expert Terrance L. Pohlen shows you the …

More...

In Opsandfulfillment_warehouse-20-03-2013, Ship

September 1, 2000




LEAP, CLICK, SHIP

In his popular book The Fifth Discipline, business management guru Peter Senge describes what he calls the “Parable of the Boiled Frog.” If you drop a frog in boiling water, it will try to leap out. If, instead, you place …

More...

In Opsandfulfillment_warehouse-20-03-2013, Ship

September 1, 2000




Deluxe assortment

How does the expansion of Internet-based sales alter the picture of payment processing?
It’s a money-colored thing Remember when you were a kid and you needed only the smallest box of crayons to fill in simple line drawings at school? …

More...

In CRM, Inventory

August 1, 2000




Mailers: USPS overstates contingency needs

How much of a contingency budget is too much? That question was at the heart of recent testimony in the current postal rate case.
In testimony filed in June, cosponsored by nine industry associations and four large mailers, postal consultant …

More...

In News

  1. 1
  2. ...
  3. 140
  4. 141
  5. 142
  6. 143
  7. 144
  8. 145
  9. 146
  10. ...
  11. 157