March 1, 2004




Clocking Output

THE KEY TO IMPROVING distribution center productivity is to trim the “fat” — too much time spent on each step, excess shipping charges, and redundant processes — and make your warehouse operation a lean machine. By probing every process in the DC, …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

March 1, 2004




Dear Miss Lonelycarts

It’s not always easy to communicate with your third-party logistics providers. Most of them are more comfortable in front of their computer screens or in the warehouse, taking care of business. “Those of us who are good at logistics, at …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

March 1, 2004




Moore Medical Weighs Two Offers

Call it the power of direct marketing that led two companies to offer to purchase New Britain, CT-based Moore Medical in January. On Jan. 20, San Francisco-based healthcare services behemoth McKesson Corp. agreed to acquire the $137.8 million medical supplies cataloger for …

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In News

March 1, 2004




Virtual Realpolitik

For all the talk about the importance of the Internet in this year’s elections, there’s been precious little research on just how much influence the Web has on the public’s interest in, engagement with, and opinions about political issues and …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

March 1, 2004




Operations and Management: Is Your Fulfillment Center a Tight Squeeze?

Most catalog executives underestimate their space needs when it’s time to move or expand their distribution center, according to Haskell, NJ-based operations consultant Bill Kuipers.
If your distribution space is at 80%-85% capacity, Kuipers says, you should start thinking about …

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In News

March 1, 2004




Let’s Not Make a Deal

Those looking for 2003 to end with a flurry of deals were disappointed. As was the case with the fourth quarter in 2002, the fourth quarter of 2003 failed to unite large numbers of sellers with buyers. “The deal market fizzled out,” says …

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In News

March 1, 2004




Charles Keath Changes Hands

Direct Marketing Services Inc. (DMSI) has acquired the name, intellectual property, and house file of apparel and home decor catalog Charles Keath from Boca Raton, FL-based The Mark Group. Terms of the deal, which closed at the end of November, …

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In News

March 1, 2004




Lists and Prospecting: Help with E-Mail List Hygiene

Even if you avoid renting e-mail names and send messages only to customers who have requested them, you need to practice spotless e-mail list hygiene. Mailing to a poorly maintained e-mail list can be costly, especially with the recent enactment …

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In Email

March 1, 2004




IT Challenge: BuyIt, Build It, or Have It Built?

Information technology executives and managers at catalog companies face a never-ending demand for new or enhanced software systems. Motivation for seeking a new system might be increased productivity and cost savings, enhanced functionality and ease of use, and improved information.

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In Channel Integration, News

March 1, 2004




Environmental Affairs: Ecology and Economy

Long before I came to work at the Direct Marketing Association, I learned the value of shopping at a distance. Who needs the traffic, the parking, the walking, the waiting, and the wrapping at crowded stores, especially as getting gifts …

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In News

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