July 1, 2002




Retail in Store for Babystyle

Maternity and baby products cataloger/Web marketer Babystyle is embracing a new channel. The Los Angeles-based company plans to open its first store in November. Babystyle, which includes the Babystyle.com and Kidstyle.com Websites, actually plans to open two …

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In Lists & Data - Business-14-05-2013

July 1, 2002




The Dish on Databases

When the topic is database marketing, plenty of other subjects enter into the discussion. At least that was the case in April, when Catalog Age sat down with five executives in Philadelphia for a roundtable discussion on customer databases. While …

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In Channel Integration

July 1, 2002




Lists and Prospecting: Net-Name Deals on the Rise

If you haven’t been negotiating net-name arrangements for the lists you rent, you’re in the minority.
Among participants in the Catalog Age Benchmark Report on Lists (March 1 issue), 58% negotiate net-name deals, at least some of the time. That’s a significant …

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In News

July 1, 2002




Bright Idea

Using a concept called data envelopment analysis (DEA), a Georgia Institute of Technology research team has developed an Internet-based tool for benchmarking warehouse performance. The tool allows individual warehouses to conduct self-assessments online. Users must register and log in, then …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 1, 2002




What We Need Now

It’s time to develop requirements for a software acquisition project. “Everyone knows what we need, right?” If only that were true. The fallacy of this assumption is that even if everyone knows what’s needed, putting it on paper reveals multiple …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 1, 2002




Death Penalty

“The silent killer,” is what Michael Reene, CEO of professional services firm Enterpulse, calls a bad Web site.
OK, that may be overstating it a bit. But there’s no question that most sites today are “woefully unprepared” to give customers …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 1, 2002




UPS Chief Confident of Averting Strike

United Parcel Service chairman/CEO Mike Eskew has said that catalogers shouldn’t worry about the ongoing contract negotiations between UPS and the International Brotherhood of Teamsters: “We’re confident we’ll get it done,” Eskew told Catalog Age on June 11. But the …

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In News

July 1, 2002




Sorting Your E-mail System Options

In its March 2002 newsletter, research firm GartnerGroup noted that “for 10 years, e-mail has led all other applications on the Internet.” Forrester Research projected in 1999 that the number of e-mail users would grow to 130 million in 2001, with the number of e-mail …

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In Channel Integration, Email

July 1, 2002




Call Center Technology: What’s New?

A few years ago, catalogers were investing fast and furiously in new systems. Now they’re focused on leveraging the investments they’ve already made.
“Given the economic situation of most organizations today, most call center managers will try to get more …

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In CRM, News

July 1, 2002




People News

Richard P. Randall has rejoined Rye, NY-based cataloger Lillian Vernon Corp. as executive vice president; he will also serve as chief operating officer/chief financial officer. Randall has held senior management positions with Coach, Salant Corp., Warner Cosmetics, and Revlon.

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In Lists & Data - Buisness, Lists & Data - Business-14-05-2013

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