September 1, 2001




Do Recent Parcel Carrier Options Deliver?

After years of being held hostage by United Parcel Service’s virtual monopoly on package delivery, shippers are looking to several relatively new competitors for rescue. But while Federal Express’s FedEx Home Delivery ground service and the U.S. Postal Service’s …

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September 1, 2001




The Down Economy Is Child’s Play for Lilliput Play Homes

Lilliput Play Homes is one marketer that’s not feeling the sting of the stagnant economy. The Finleyville, PA-based cataloger/retailer of upscale play homes for children saw sales jump more than 50% during the past year — despite mailing catalogs solely to …

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In Uncategorized

September 1, 2001




Apparel, Silver Award: Freeport Studio, September 2000

Its tagline is “a cut above casual,” and the Silver Award-winning women’s clothing catalog Freeport Studio is indeed a cut above the rest. A spin-off from catalog institution L.L. Bean, Freeport Studio is “clearly defined as an extension of …

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September 1, 2001




Office Supplies, Furniture, and Stationery, Silver Award: Boise Office Furniture: The Furniture Collection 2000

With its comprehensive, well-organized assortment of upscale office furniture and accessories, Boise Office Furniture’s 2000 catalog “is certainly a directory of everything needed in office furniture,” said one judge. Another added, “This book is first class. It establishes Boise as a …

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September 1, 2001




Every Little Thing

Staff at all levels must track and report measurements daily
Here’s a different approach for you: Instead of spewing out more grand advice about all the strategic, “big picture” things you should be doing to polish up your operation, I …

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In Opsandfulfillment_packaging, Pack

September 1, 2001




Catalog Copy: Gold and Silver ACA Winners–24K and Sterling?

How can one attack copy in a travel catalog whose typical descriptions begin like this: “THE GLORIES OF RAJASTHAN — princely fortresses rising out of barren plains, warrior clans who fought chivalrous battles with jewel-encrusted swords, airy palaces of marble and …

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September 1, 2001




For Whom the Bell Rings

Prices for scheduling software start as low as $30,000
Scheduling staff for your customer contact center is much more than simply plugging your customer service representatives’ names into time slots for each day of the week. It’s an infinitely complex task. …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

September 1, 2001




Food, Gold Award: Harry and David, Season’s Greetings 2000

A cover photo depicting a tiny Santa made of strawberries and whipped cream sitting in a sled made of a pear and chocolate — this must be a Harry and David Christmas catalog. “It is simple, clean, and elegant,” said a …

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September 1, 2001




Wholesale/Dealer, Gold Award: Jackson & Perkins, Roses for 2001

Everything’s coming up roses for Jackson & Perkins. The roses purveyor extraordinaire has reclaimed the Gold Award in the wholesale/dealer category. Just one look at the catalog’s striking cover — a heady shot of glistening red, yellow, pink, and peach roses — …

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In Uncategorized

September 1, 2001




International Consumer, Silver Award: Orvis, Women’s Clothing, Summer 2000 (U.K.)

The cover of Orvis’s Summer 2000 edition of its U.K. women’s apparel book evokes a feeling of warm, lazy days by the beach. The photo depicts the company’s Garden Isle Shirt — a watercolor print of blues and greens with starfish …

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