January 1, 2005




Staples spiffs up its online rebate system

Rebates may help customers decide to buy one product over another, but the hassle of clipping the proofs of purchase, filling out the forms, and mailing the materials to the manufacturers can leave shoppers frustrated. To gain sales and goodwill, …

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In Uncategorized

January 1, 2005




Gift-wrapping charges

Free A.G.A. Correa & Son (jewelry); Jackson & Perkins (plants, gifts); Tiffany & Co. (jewelry)
$3.50 The Vermont Country Store (general merchandise)
$3.95 Sensational Beginnings (toys) (free for online orders); Toys to Grow On (toys); Uncommon Goods (gifts)
$3.99 Bits and Pieces (gifts)
$4.00 Barbie …

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In News

January 1, 2005




Wrapping things up

For catalogers catering to gift givers, offering gift-wrapping services can be a point of differentiation that wins them the sale from the competition. A search through 30 random consumer catalogs showed that two-thirds offered gift-wrap or gift boxes. Of course, that …

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In Uncategorized

January 1, 2005




backword

Yule tie one on with the tie tree
Perhaps taking a page from Neiman Marcus’s over-the-top holiday gifts, buttoned-down apparel cataloger/ retailer Brooks Brothers has its own extravagant offering this year: a $12,500 tie tree. Fashioned out of 250 silk ties draped …

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In News

January 1, 2005




Piece by Piece

In nearly every distribution center in the United States, workers are paid by the hour. While their productivity is (or should be) measured in units, pounds, or dollars, compensation is still based upon time rather than output. The one exception …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

January 1, 2005




Nike competing now in the mail

Female athletes have been asking Nike to produce a print catalog of its women’s line for some time. What did the marketing executives at the Beavertown, OR-based footwear giant say to themselves in response? “Just do it!”
Beginning in November, …

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In News

January 1, 2005




The POS connection

When multichannel merchants add retail locations to their mix, one item topping their to-do lists is choosing a point-of-sale, or POS, system. This is the combination of hardware and software that records customers’ in-store purchases, accepts payments, and adjusts inventory …

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In Channel Integration, Order Mgmt

December 29, 2004




Confident Consumers Ring in New Year

Many marketers were anything but confident going into–and coming out of–the holiday selling season, but consumer confidence has picked up considerably. After declining for three months, the Conference Board’s consumer confidence index rebounded in December to 102.3, up from 92.6 in November. …

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In News

December 23, 2004




ARTS Introduces New and Improved Retail XML Schema

The Association for Retail Technology Standards (ARTS) of the National Retail Federation (NRF) has announced the initial public release of the Time Punch schema and version 2.0 of the Customer schema. The IXRetail Time Punch XML schema is designed to support …

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In Uncategorized

December 23, 2004




Grinches Rule Online

The “true spirit of Christmas” isn’t exactly brimming over on the Internet, according to online intelligence service Hitwise. The latest figures from the New York-based firm’s Holiday Shopping Tracker show that, while shoppers are driving online retail to …

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