August 1, 2001




The CATALOG AGE 100: Five Greatest Sales Gainers

Corporate Express North America (up 193.3%): The office furniture and supplies marketer has its parent company, Amsterdam’s Buhrmann, to thank for its rocketing sales growth. After buying Corporate Express in 1999, Buhrmann merged it with its existing BT Office Products business. And …

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In Lists & Data - Buisness

August 1, 2001




Heating Up in a Cooling Economy

Want to do well in a recessionary economy? Hit your customers where they live. In other words, sell them products or activities that they can use or do at home. Not just home decor items, but projects and pastimes that …

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In News

August 1, 2001




Internet Tax Debate Escalates

The clock is ticking for the Internet access tax moratorium, which expires on Oct. 21. And although most lawmakers agree that the moratorium should be extended for as long as five years, some feel that any legislation should also include regulations …

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In News

August 1, 2001




Bigger Better for Chiasso

Five years after buying upscale gifts cataloger/retailer Chiasso, Dave Marshall has grown the business from $1.4 million to $21 million by rolling out more stores, redesigning its catalog, and expanding its merchandise mix.
One of the first things Marshall did after …

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In News

August 1, 2001




Hold the Phone Music, Please

For callers placed on hold, is bad music worse than no music at all? Research by Basking Ridge, NJ-based communications services provider Avaya found that in some cases, the sound of silence is indeed preferable to poor or inappropriate hold …

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In News

July 31, 2001




Outsourcing Customer Service Abroad Can Cut Costs

New York–Companies can save a fair amount of money if they outsource their customer service abroad, according to a recent report from research firm Jupiter Media Metrix. According to the report, companies that outsource customer service operations to offshore contact …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 31, 2001




J. Jill, Geerlings & Wade Boost Their Bottom Lines

Stamford, CT—Here’s a refreshing change of pace: Amid continuing reports of layoffs and cutbacks among marketers, two catalogers—J. Jill and Geerlings & Wade—posted bottom-line improvements.
Quincy, MA-based women’s apparel cataloger/retailerJ. Jill (Nasdaq: JILL) increased second-quarter …

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In News

July 30, 2001




J.C. Penney Debuts Birthday Bear

Plano, TX—In honor of its centennial anniversary next year, cataloger/retailer J.C. Penney, has created James the 100th Anniversary Bear. The mohair bear is inspired by and named after James Cash Penney, who founded the J.C. Penney …

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In News

July 30, 2001




Alloy Allies With CosmoGIRL

New York—Online teen beauty magazine CosmoGirl.com is getting a makeover. Teen apparel cataloger/media company Alloy Online has announced a partnership with CosmoGirl magazine and its Website, CosmoGirl.com. As a result of the partnership, Alloy will redesign …

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In CROSS CHANNEL: Package Delivery/Distribution, Shipping/Delivery

July 30, 2001




Is this the End of Etera?

Mount Vernon, WA—Local newspaper “The Skagit Valley Herald” reports that plants cataloger Etera is in serious financial trouble. Public records show that the company owes some $70,000 in workers compensation taxes and has two property liens pending. In addition, the …

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In News

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