March 1, 2004




Service and Style

COMMON WISDOM HAS IT that the 55-plus age group and the Internet are like apples and oranges — they don’t mix well. But it’s not necessarily so. Appleseed’s, a women’s apparel retailer based in Beverly, MA, is one of a handful …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

March 1, 2004




Six Steps to Savvy Project Planning

I confess to struggling a bit with the best way to make this material useful. Budgeting for material handling equipment is so intimately tied to the specifics of each set of circumstances (design, functional and operational requirements, retrofit versus new, …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

March 1, 2004




Miles Kimball Parent Adopts Walter Drake

A year ago, home fragrance and decor manufacturer Blyth’s only involvement in the catalog industry was as a supplier. But today the Greenwich, CT-based company is a prominent player in the lower-end housewares and gifts sector — with catalog sales of …

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In News

January 1, 2003




When Less Isn’t More

When times get tough, most catalogers cut back on prospecting. But happily, converting new customers isn’t the only way to increase sales. In fact, many believe that it’s far cheaper and easier to increase average order values (AOVs) than it …

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In News

January 1, 2003




Mixed Outlook for the New Year

Operations executives should expect both good and bad news in 2003, with some tough issues seemingly resolved, new challenges appearing, and the ever-present possibility of real surprises in the coming months.
WEST COAST GRINCHES FOILED
After weeks of bitter accusations from …

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In Uncategorized

January 1, 2003




Supreme Court to Rule on Victor/Victoria Case

A lawsuit pitting small adult-novelties shop Victor’s Little Secret against cataloger/retailer Victoria’s Secret made its way before the U.S. Supreme Court on Nov. 12, and the outcome will establish a standard for future trademark protection. At press time, the …

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In Uncategorized

January 1, 2003




Sign Language: 6 ways to create effective signage

When was the last time you were in a distribution facility that posted attractive and effective signs? Like most of us, you probably couldn’t think of a specific example that impressed you enough to provoke an immediate response to this …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

February 1, 2004




CUTTING EDGE TO LEADING EDGE: Voice Technology Emerges

Yes, it has emerged, and I’d like to take credit for the title, but that honor goes to Gerry Greenleaf, vice president of distribution for Hannaford Bros. Co., who is currently knee-deep in the implementation of a voice system. It …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

February 1, 2004




A Healthier Holiday

Once the holiday season has ended and the receipts have been tallied, the big question is, Was it good for you too?
As of mid-January, the National Retail Federation was standing by its earlier prediction that consumer holiday sales for 2003 …

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In Marketing

January 29, 2004




Blyth Buys Walter Drake

Home decor and home fragrance manufacturer Blyth on Jan. 29 announced it had acquired $80 million low-end housewares cataloger Walter Drake for $53 million. This is Greenwich, CT-based Blyth’s second catalog acquisition in less than a year; it had bought Drake competitor Miles …

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In News

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