May 1, 2001




In Praise of Crying Wolf

In Moira Cotlier’s cover story on how the European foot and mouth disease epidemic may hurt U.S. catalogers, consultant Andrea Lawson-Gray says, “We’re a country that is fairly short-sighted about problems that are not happening on our shores.” As …

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In News

May 1, 2001




PRIVATE EYES

When a supervisor at one of WearGuard-Crest’s two U.S. call centers asked an employee why she had been e-mailing computer games back and forth with several friends, on company time while using a company computer, a funny thing happened.

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

May 1, 2001




Crossing the Bar

Inspect process, not production, with overseas suppliers
Preparing for an international audience through an appreciation of their culture and methods of communication helps to set a foundation for building a relationship. While this is critical, you still have other opportunities …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

May 1, 2001




Scenarios

Case 1: Do It Yourself
In this scenario, you are in a fast-paced facility development mode, hold an excellent cash position as well as dependable capital resources, and require a 1.1 million-square-foot facility. You decide to act on your own behalf as …

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In Uncategorized

April 24, 2001




Burton to Bush: Do Something About the USPS

Washington–In a letter sent April 23, Rep. Dan Burton (R-IN), requested that President Bush develop a long-term solution to the U.S. Postal Service’s financial problems “without having to resort to increasing rates or reducing the quality or affordability of …

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In News

April 12, 2001




Deputy PMG Gives USPS an ‘Outside Chance’ of No New Rate Case

New York—In an exclusive interview with CATALOG AGE on April 12, Deputy Postmaster General John Nolan said that despite the financially strapped U.S. Postal Service’s efforts to find alternatives, there’s only an “outside chance” that the agency …

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In News

January 1, 2002




FAO Acquisition Rounds Out Right Start

At first glance, it looks like a case of the tail wagging — or buying — the dog. The Right Start, a $65 million children’s products cataloger/retailer, on Nov. 19 agreed to buy $150 million toys cataloger/retailer FAO Schwarz from Amsterdam-based retailer Vendex …

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In News

April 1, 2001




Internet Tax Glossary

DISCRIMINATORY TAX, as it applies to e-commerce in the Internet Tax Freedom Act: Any tax imposed by a state or political subdivision thereof on electronic commerce that:
is not generally imposed and legally collectible on transactions involving similar property, goods, …

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In News

April 1, 2001




List Watch: Keep It Clean

The phrase “an ounce of prevention is the best medication” most certainly applies to list hygiene. After all, if you enter in the names and addresses of customers correctly the first time, you eliminate the potential for mistakes and duplicate …

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In News

April 1, 2001




Trade Groups Argue About How to Fix the USPS

The United States Postal Service is “a train wreck about to happen,” in the words of Harry Quadracci, president/ CEO of printer Quad/Graphics. But the Direct Marketing Association and the Association for Postal Commerce (PostCom) are bickering about the …

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