Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

October 1, 2014




Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy

With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, …

More...

In Fulfillment, Holiday 2014

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

September 30, 2014




Amazon 20th Anniversary Shows How Ecommerce and Marketing Have Evolved

Once upon a time, when mom-and-pop shops ruled the land, one-on-one relationships between retailers and customers were easy to nurture. Vendors understood their customers’ tastes and knew what they wanted and needed. But the advent of the big-box retailer turned …

More...

In Ecommerce, Marketing

January 13, 2014




Retailers Turn to NetSuite for Seamless Omnichannel Experience

Leading Retailers Turn to NetSuite Cloud for Seamless Omnichannel Commerce (via PR Newswire)
Ibex Outdoor Clothing, Wisteria and George’s Music Among the Many Retailers to Select NetSuite SuiteCommerce to Run End-to-End Omnichannel Business NetSuite. Where Business is Going. (PRNewsFoto/NetSuite …

More...

In Ecommerce, Press Releases

January 13, 2014




Microsoft Extends Leadership in End-to-End Customer Interactions and Omnichannel Operations

Microsoft All In For Retail; Extends Leadership In End-to-End Customer Interactions And Omni-Channel Operations (via PR Newswire)
Microsoft Dynamics introduces advanced end-to-end capabilities for omni-channel retailing and supply-chain management; announces alliances with industry leaders Vantiv, Sitecore and an expanded relationship …

More...

In eCommerce, Operations & Fulfillment

key performance indicators, KPIs, operations and fulfillment, warehouse/distribution Center, distribution center, direct-to-consumer, direct-to-consumer operations, performance metrics, employee productivity, employee coaching, manager training

September 29, 2014




Tip Sheet: Managing Your Warehouse

Managing a multichannel warehouse is a fairly easy thing. All you have to do is manage the labor, the freight and the inventory. And from there, a thousand other factors assault you.

In this Tip Sheet from Multichannel Merchant, you …

More...

In Operations & Fulfillment, tip-sheet

iStock_000004554966XSmall

January 9, 2014




Shoppers Have Great Expectations with Omnichannel Commerce

Shoppers today expect and demand a streamlined experience and are expecting an easy access to information and integrated online and in-store tools, according to Baynote’s 4th Annual Holiday Online Shopping Survey.

According to the survey, 74% of shoppers cite finding …

More...

In Ecommerce, Must Reads

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

September 26, 2014




Competing with Free Shipping the Smart Way

Once viewed as an extra customer incentive, “free” shipping has quickly becoming the norm for retailers when selling online. With online retail giants like Amazon upping the ante, it seems like there is no other option for retailers but to …

More...

In Engagement, Fulfillment

SportChalet300

September 25, 2014




Sport Chalet Re-Launches Website

In an effort to keep up with the evolving expectation of today’s omnichannel consumer, sporting goods retailer Sport Chalet has re-launched its website.

“They revitalized themselves as a business over the years and I think the launch represented that …

More...

In Ecommerce, Must Reads

BCBG300

September 24, 2014




BCBGMAXAZRIA offers Free Shipping, Duty-free purchases, via Borderfree

BCBGMAXAZRIA Group has partnered with Borderfree to expand its international ecommerce capabilities to shoppers in 100 countries, with free shipping to all countries with a minimum purchase.

BCBGMAXAZRIA is also offering duty-free purchases in all countries with the exception of Japan …

More...

In cross-border, Global

omnichannel-strategy-300

January 1, 2014




Omnichannel Retailers Stand to Win or Lose at Every Touch Point

The cardinal rule of retailing never changes: Customers punish poor performance. This has been true for as long as we’ve been buying and selling things – maybe 12,000 years or more. In one sense, nothing’s changed since that Sardinian farmer …

More...

In Must Reads, Omnichannel

  1. 1
  2. ...
  3. 12
  4. 13
  5. 14
  6. 15
  7. 16
  8. 17
  9. 18
  10. ...
  11. 32