Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

May 22, 2014




Isaac Mizrahi and the Omnichannel Experience

Isaac Mizrahi is winning at total omnichannel by engaging with its customers.

Robert D’Loren, CEO and chairman of the parent company Xcel Brands and Isaac Mizrahi said during his keynote presentation at the IRCE Focus: Brands & B2B show …

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In Branding, Ecommerce

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

February 25, 2015




Macys Beats on Earnings, Says Impacts of West Coast Port Issues are Ongoing

Macys’ inventory levels continue to be negatively impacted as a result of protracted labor issues that tied up shipments at 29 West Coast ports for months, the company said during its fourth quarter and year-end analyst call on Tuesday. The company’…

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In Inventory, inventory management

waffle-house-300

February 25, 2015




Waffle House Will Deliver Your Package Scattered, Smothered and Covered

[caption id="attachment_62207" align="alignright" width="150"] This guy will deliver your package scattered, smothered and covered…[/caption]

Here’s some big news, if you’re a foodie and a roadie… Roadie, Inc., and Waffle House restaurants today announced a new partnership that …

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In Blog, customer experience

Walmart holiday mobile app on an iPhone

February 23, 2015




Mobile Commerce Matters More Than Ever

If there is one major lesson merchants learned during the 2014 holiday season, it’s that mobile mattered more than ever.
Mobile commerce went from being a necessary evil to an overnight game-changer. And the merchants that got on board with …

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In Ecommerce, executive summary

NordstromX omnichannelX omnichannel retailX omnichannel fulfillmentX omnichannel strategyX Operations and FulfillmentX Shipping/DeliveryX distribution centerX fulfillment centerX ecommerceX ecommerce fulfillment

February 23, 2015




New Nordstrom Facility Gets Half its Customers Within Two-Day Window

During its recent fourth quarter analyst call, Nordstrom executives said they plan to open a third ecommerce fulfillment center in Pennsylvania that will put half of its customers within reach of two-day ground delivery.

The move is part of Nordstrom’…

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In Fulfillment, Inventory

Ace Hardware, Ace, ecommerce, omnichannel, omnichannel fulfillment, same-day delivery, same day delivery, Uber, Lyft, Home Depot, Lowe's Hardware, Lowe', operations and fulfillment, retail, home improvement retail

February 23, 2015




Ace Hardware Rolls Out Same-Day Delivery Test

Ace Hardware has begun a pilot program of same-day delivery via its own associates at 33 stores in select neighborhoods in Florida, Illinois, Colorado, Maryland, Texas and Arizona. It is an extension of Ace’s in-store pickup program, which is available …

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In Fulfillment, News

cloud-based-technology-300

February 22, 2015




Cool New Technology Showcased at eTail West

The exhibit hall, or “Solutions Zone” as it was called at eTail West, was buzzing with activity.

Sure, there were things like mimosa breaks and Xbox tournaments to lure eTail West attendees into the Solutions Zone. But attendees also made …

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In Blog, cross-border

Best Buy, Target, Walmart, Curbside, curbside pickup, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, mobile app, mobile commerce, m-commerce

February 20, 2015




Best Buy Expanding Availability of Curbside Pickup

Mobile app-driven startup service Curbside, which launched last fall by letting shoppers at 11 Target stores in San Francisco and at a mall in San Jose pick up purchased items at – well, curbside – has expanded to include three Best Buy locations …

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In customer experience, customer experience

sephora-omnichannel-300

May 14, 2014




5 Excellent Examples of Omnichannel Retailing Done Right

There’s a lot of buzz surrounding omnichannel retailing and WHY retailers should do it, but the HOW of it all isn’t always clear.

Which is why instead of just talking about the benefits of omnichannel, we’ll look …

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In Must Reads, Omnichannel

radio-shack-want-80s-back-300

February 19, 2015




What Would eTail West be like #IfThe80sNeverStopped?

PALM SPRINGS, Calif. (Catalog Age) – Never gonna give you up; Never gonna let you down;
Never gonna run around and desert you;
Never gonna make you cry; Never gonna say goodbye;
Never gonna tell a lie and hurt you…

Okay, …

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