July 10, 2015

Week in Review: Prime Day is Coming, Prime Day is Coming!

The biggest news this week was probably Amazon’s announcement that they would launch Prime Day, its own selling holiday. July 15 (which is Prime Day, and the eve of its 20th anniversary) will be Amazon’s version of Alibaba’s Singles Day celebration, …


In Ecommerce, Executive

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

July 9, 2015

New China Ecommerce Guidelines a Focus at Growing Global 2015

China’s recent move to boost its cross-border ecommerce capabilities will be one focus in this year’s Growing Global conference, taking place July 21-22 in Hollywood.

“U.S.-based ecommerce merchants need to be aware of changing policies and …


In cross-border, Global


July 9, 2015

Capturing and Captivating the Impulse Buyer

Summer’s here and the time is right… for buying a new cooler. Your potential customer needs to replace his aging one, but how will you capture this impulse buyer? Back in the 90s, when he bought his aging one, he …


In Engagement, executive summary

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

September 15, 2014

Apple Pay, Same-day Delivery Highlight Macy’s Inc.’s Omnichannel Rollouts

Macy’s, Inc. has today outlined its latest advancements in omnichannel strategy and technology as the company continues to add new dimensions for attracting shoppers and serving the needs of individual customers.

Here are examples of emerging omnichannel strategy and …


In News, Omnichannel

yet another warehouse

July 7, 2015

Supply Chain Capacity Issues Fueling Cost Increases, Report Finds

A new report from the Council of Supply Chain Management Professionals (CSCMP) found that issues around both the tightening of delivery and warehouse capacity, fueled by an improving economy, as well as a chronic trucker shortage, continue to impact supply …


In Inventory, Must Reads

Apple Pay

September 12, 2014

What Apple Pay Means for Omnichannel Retail

[caption id="attachment_54148" align="alignright" width="100"] Computop CEO Ralf Gladis[/caption]

Apple made a big splash this week with the introduction of its new i-devices: The iPhone 6, iPhone 6 Plus, and the Apple Watch. With it comes Apple’s entry into the …


In Omnichannel, technology

July 6, 2015

3 Overlooked Must-Haves when Updating Your Cloud E-Commerce System

As retail enters its next generation, one dominated by omnichannel storefronts, the process to keep your e-commerce system up and running, not to mention updated and optimized, is even more critical than keeping the store open. As retailers hone their …


In Blog, Ecommerce


July 3, 2015

Week in Review: Trump Dumped Like a Cheap Suit

[caption id="" align="alignright" width="150"] (click to enlarge)[/caption]

It’s not often that Presidential candidates make the pages of Multichannel Merchant. It’s also not often that Donald Trump follows through with his promise to run for President.

And what a …


In Ecommerce, Executive

Ecommerce, omnichannel, omnichannel fulfillment, small business, small merchants, small retailers, Gelb Music, Guitar Center, Home Depot, music store, Electro-Harmonix, Sidney Gelb, Santana, Doobie Brothers, Paul Reed Smith, Paul Reed Smith guitars, Facebook, Twitter, Pinterest, eBay, eBay store, eBay storefront

July 1, 2015

Gelb Music Sees Success with Ecommerce Focus

A storied musical equipment business in Redwood City, CA, has found a way to not only survive a big box incursion but thrive by putting a greater focus on its ecommerce business.

Gelb Music was founded in 1939 by Sidney Gelb. …


In Branding, eBay


September 3, 2014

Staples Launches Series of Omnichannel Updates

Staples has announced a series of enhancements to its omnichannel experience, including the ability to buy products online and pick them up in-store within hours, Visa Checkout for online payments, new in-store kiosks,  and an app for iPad users.

“The …


In Engagement, News

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