Growing Social Commerce Starts With Customer Trust

| Rafael Lourenco

Retailers should consider the impact their social strategy elements have on customer trust. This includes your choice of social platforms, the payment methods you accept, how you screen orders for fraud and how you safeguard your brand presence on social media. Identify the platforms your customers trust the most.

Hits of the Week 10-21-22

| David Hurwitz

The Kroger-Albertsons proposed mega grocery deal dominated the news this week, and we weigh in with a podcast featuring Neil Saunders of GlobalData Retail, and coverage of the antitrust heat … Continue Reading →

MCM Ecommerce & Marketing 10/19/22

| David Hurwitz

Join us Oct. 20 at 2p EST for a free webinar, "Strengthening Ecommerce Fraud Operations During Economic Uncertainty." Jeff Sakasegawa, Trust and Safety Architect for Sift, will discuss strategies for … Continue Reading →

TikTok Creating Fulfillment Network in U.S., Globally

| Mike O'Brien

TikTok is looking to create a global logistics infrastructure, including in the U.S., to fulfill merchant orders on its TikTok Shops ecommerce platform, creating a good deal of industry buzz based on its rapid growth as a dominant social media and advertising platform, as first reported by Axios.