UPS, comScore, shipping/delivery, operations and fulfillment, returns in store, ecommerce returns, returns policy, IRCE 2015, customer satisfaction, customer experience, ecommerce, mobile commerce, omnichannel, omnichannel fulfillment, multichannel

June 6, 2015

Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds

U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study. Done in conjunction with comScore, the study surveyed 5,000 U….


In customer experience, IRCE 2015

December 10, 2012

How to Create a B2B Social Media Sales Strategy that Actually Works

It’s easy to fall into three traps when setting out to create a social media sales strategy for a B2B professional services firm—or for any B2B marketer.
Here are three key takeaways from this blog posts …


In B2B, Email


June 4, 2015

How 1-800-Flowers Rode the Wave of Change

For, connecting with people is what their business is all about. The company has experimented with new and innovative ways to connect with each other and build relationships.

“We all crave a sense of belonging, in essence …


In Ecommerce, IRCE 2015

June 3, 2015

Ready to Delight: Beyondsoft Debuts PCSSO Visual Shopping Solution for Internet Retailers

CHICAGO, June 2, 2015 /PRNewswire/ — Beyondsoft (Shenzhen Stock Exchange: 002649) today launched the Beyondsoft PCSSO Visual Shopping Solution, to help internet retailers deliver enchanting shopping experiences. The solution is directly integrated on a merchant’s website at key navigation points and delivers delightfully …


In IRCE 2015

June 1, 2015

SLI Systems Announces Landing Page Creator

IRCE 2015, CHICAGO – June 2, 2015 – SLI Systems (SLI.NZ), a worldwide e-commerce provider for mid- to large-size Internet retailers and B2B sites, today announced the availability of SLI Landing Page Creator™. With the new solution, merchandisers can create and deploy shopper-friendly …


In IRCE 2015

November 23, 2012


May 28, 2015

Merchants Should Remain On Course in Emerging Markets

Widespread industrial development and a rapidly growing global middle class have made the world’s emerging markets a focus area for both capital investment and consumer sales entities.

However, recent economic and political difficulties faced by Russia, Brazil, Turkey, and …


In cross-border, Ecommerce

Restaurant Equippers

May 26, 2015

Restaurant Equippers Cooks Up New Mobile Commerce Site

Unbound Commerce today announced the launch of a new, dedicated mobile commerce site for leading restaurant supplier Restaurant Equippers. The mobile commerce site launched on May 20.

Restaurant Equippers is one of the largest equipment and supply businesses in the industry, …


In Ecommerce, Mobile

May 26, 2015

Olapic Announces Strategic Partnership with Listrak

Olapic, the visual marketing and commerce platform for collecting, curating and showcasing consumer-generated photos, today announced a strategic partnership and integration with Listrak, an omnichannel digital marketing retail platform that provides email personalization and retargeting specifically tailored for retailers. The …


In Ecommerce, IRCE 2015

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