January 1, 2001




TOP OF THE HEAP

Follow these principles to ensure that customers get royal treatment, whether you are a third-party services provider or an e-merchant seeking top-to-bottom expertise in DTC fulfillment
Being a dot.com may no longer have the cachet it used to, but …

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In CRM, Opsandfulfillment_warehouse-20-03-2013

January 1, 2001




It’s Official: New Postal Rates in Effect Jan. 7

“Under protest,” the U.S. Postal Service Board of Governors (BOG) agreed on Dec. 5 to implement the rates recommended in November by the Postal Rate Commission (PRC). The new rates take effect Jan. 7.
The PRC-recommended rates call for a reduction …

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In News

January 1, 2001




Taming the Beast

International logistics for direct-to-customer businesses – boosted by the popularity of the Internet – adds many variables and serious risks to inter-country distribution and sourcing. The good news is that with careful risk management and preparation, any company can navigate …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

January 1, 2001




Executive Greetings Welcomes Acquisitions

The b-to-b cataloger has capital to spend but is having a tough time finding companies to buy
The $110 million Executive Greetings, which produces 20 titles, mailed 72 million books in 1999.
Acquired in September 1999 by buyout firms San Francisco-based Behrman Capital and New …

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In News

August 22, 2001




F&G Sale Delayed Until Sept. 7

Chicago—The auction for the assets of now defunct horticultural mailer Foster & Gallagher, which was set for August 21, was postponed, Catalog Age has learned. The auction is now scheduled for Sept. 7. Chicago-based AEG Partners LLC is charged with trying to …

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In News

August 9, 2001




Talking Points

Talking Points (note: I broke this into three sections, each of which could be a separate article)
Talking Points Part I of this CATALOG AGE Special Report, titled Where We Are, Where We’re Going, looks at recent changes in the …

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In Uncategorized

August 9, 2001




Where We Are, Where We’re Going

Talking Points Part I of this CATALOG AGE Special Report, titled Where We Are, Where We’re Going, looks at recent changes in the catalog industry and how they are likely to influence business in the years ahead.
Challenges and Solutions

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In News

August 1, 2001




Last Tangle in Paris

If you’re fulfilling orders from outside the U.S., you’re in for the trip of a lifetime. Pack this guide to dealing with the snarls of red tape, exorbitant shipping costs, and postal snafus that await you
Mail-order merchants shipping …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

August 1, 2001




A Rose Is a Rose

Most ‘new technology’ firms have trouble stating what they do
The technology marketplace is rife with weeds posing as exotic flora. Razor-edged grasses and thorns abound, making the bleeding edge as dangerous a place as it has always been.
Two …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

July 19, 2001




iGo Faces Delisting; Requests Hearing

Reno, NV—Looks like more bad news for wireless products marketer iGo Corp. On July 17—the same day iGo (Nasdaq: IGOC) announced a 27% staff reduction—the marketer received notification from Nasdaq that its stock was subject to delisting for failing …

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