March 15, 2001




Operations & Management: Surviving a Systems Change

Antique Hardware, a $3 million home restoration products cataloger, recently spent $50,000 on catalog management software, only to find out that the package was ill suited to the business.
“There was no functionality to this software. We couldn’t even process a return,” …

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In News

March 15, 2001




Room to Improve

It’s all too easy for a cataloger to become complacent when it comes to operations and fulfillment, adopting the attitude “If it ain’t broke, don’t fix it.” Indeed, if sales and profitability look good, and there aren’t any glaring fulfillment …

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In Lists & Data - Business-14-05-2013

March 15, 2001




Eye on B-to-B: Promoting Your Unique Selling Proposition

Rather than get stuck in a price war, use branding and service to set your company apart
If your catalog specializes in unique or hard-to-find merchandise, building a market is simply a matter of convincing customers that they need the …

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In News

March 15, 2001




For Brookstone, an EAI System Is Hard to Find

One of multichannel marketer Brookstone’s catalogs is titled Hard-to-Find Tools. And for nearly a year now, the upscale gadgets and tools company has had a hard time finding a tool itself: an enterprise application integration (EAI) system.
EAI enables a …

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In Channel Integration, CRM

March 15, 2001




Multichannel Challenges: Caswell-Massey

Who says you can’t teach an old dog new tricks? Certainly not $20 million Edison, NJ-based high-end toiletries marketer Caswell-Massey.
The company’s rich history predates Franklin Roosevelt, Abraham Lincoln, and the Declaration of Independence. Founded in 1752, Caswell-Massey counts founding father George …

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In News

March 14, 2001




Sharper Image Launches International Websites

San Francisco–Upscale gifts and gadgets marketer Sharper Image has launched online stores for the U.K. and the European Union. The sites, which can be accessed via the SharperImage.com U.S. Website, accept payment in euros and British pounds.

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In Uncategorized

March 1, 2001




PC Sales Byte the Dust

Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers.
Without question, computer manufacturers have been having a tough year. January saw a flood of less-than-stellar revenue reports from Apple, Compaq, Gateway, and Hewlett-Packard, …

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In Channel Integration, Opsandfulfillment_warehouse-20-03-2013

March 1, 2001




Global Gifts Niche Emerges in Print

It is a small world after all: Two catalogs selling gifts made by artisans throughout the world recently debuted.
Eziba.com dropped its first catalog in October 2000; Novica.com launched its print book a month later. Both companies started as …

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In News

March 1, 2001




The Sobering Realities of Selling Wine Online

They say two businesses that do well in hard times are bars and liquor stores. But that rule apparently doesn’t apply in cyberspace.
Online alcohol seller Drinks.com closed its doors in November; competitors Send.com and Liquor.com shut …

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In Uncategorized

March 1, 2001




PC Sales Byte the Dust

Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers.
Without question, computer manufacturers have been having a tough year. January saw a flood of less-than-stellar revenue reports from Apple, Compaq, Gateway, and Hewlett-Packard, …

More...

In Channel Integration, Opsandfulfillment_warehouse-20-03-2013

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