August 1, 2002




Five Aces

Business is no game, and it’s too important an activity to leave the results to chance. An ace in the hole is hardly cheating; instead, it’s a reserve you keep to make sure everything goes according to your game plan. …

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In Channel Integration, Contact Center

July 20, 2001




F&G ESOP Under Further Scrutiny

Washington—As customers, former employees, and fellow catalogers try to figure out what went wrong with Foster & Gallagher, lawyers and politicians are pressing on to determine if the now defunct Peoria, IL-based cataloger acted improperly regarding its Employee Stock Ownership …

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In News

July 19, 2002




Live from the 2002 Annual Catalog Conference: Amazon and J&R Join Forces

During his keynote presentation delivered the morning of June 11 at the 2002 Annual Catalog Conference (ACC) held at Chicago’s McCormick Place June 10–13, Seattle-based Amazon.com’s CEO Jeff Bezos announced an exclusive online partnership with New York-based J&R Electronics. …

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In multichannelmerchant.com/opsandfulfillment/news

July 1, 2001




Market Sector Report: Tuning in to Electronics

Consumer electronics margins typically average 15%-20%, vs. 25%-30% in other categories
This is the third in a series of Market Sector Reports being published in Catalog Age this year. The first report, on business-to-business school supplies, appeared in the February …

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In News

July 1, 2001




Small Catalogs Forum: Management Software That Fits

When it comes to selecting catalog management software (CMS), small mailers tend to choose the most basic package in order to keep costs down.
But such a strategy may be penny wise but pound foolish. “Most small catalogers should invest …

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In Uncategorized

July 1, 2001




THE CUTTING EDGE

If you were a doctor treating the human body, you would try, as far as possible, to save a diseased limb, not hack it off with abandon. But if you were a business manager facing a massive cost-cutting campaign launched …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 1, 2002




The Dish on Databases

When the topic is database marketing, plenty of other subjects enter into the discussion. At least that was the case in April, when Catalog Age sat down with five executives in Philadelphia for a roundtable discussion on customer databases. While …

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In Channel Integration

June 1, 2001




Can This Relationship Be Saved?

We admit it: We used those shockingly red lips on our cover to grab your attention. But what’s in our special section on contact centers (pages 14-43) is attention-grabbing as well. The extent to which hype about online technology outpaces …

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In CRM, Opsandfulfillment_warehouse-20-03-2013

June 1, 2001




Civil Discourse

Periodic meetings are needed in units with four or more workers
In the work that I do with client companies on targeted change and improvement programs, I spend a lot of time with front-line employees and their supervisors. Although management …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

June 1, 2001




Listings

NEW LISTS
HISPANIC CREDIT CARD HOLDERS
The Hispanic Credit Card Holders file contains 500,000 names of Hispanics who have qualified for credit cards and use them to purchase such things as publications, merchandise, and gasoline. These buyers like the monthly payment …

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