June 3, 2003




Live from DMDNY: Web Big Influence on Tech Spending

(Direct) New York–Small and midsize businesses (SMBs) are avid buyers of technology products, according to a new study released by Harte-Hanks Inc. at the DMDNY show. Some 72% of those surveyed are planning “significant” technology purchases (exceeding $5,000 per site) in the …

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In News

June 1, 2003




B-to-B Still Waiting for Its Turnaround

Consumer spending may be picking up. But not so capital spending in most business sectors. According to Investor’s Business Daily, nonresidential fixed investment, a key indicator of capital spending, was down 4.2% in the first quarter of 2003.
And most analysts believe …

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In CRM, News

June 1, 2003




The Big App

The minute she walked into my office, I knew she was trouble. Trouble, with a capital T, and that rhymes with C, and that stands for CRM.
Before I even had a chance to ask her to sit, she helped …

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In Contact Center, CRM

June 1, 2003




Catalog Merchandise: Of Wabi Sabi and Granny’s Fabrics

After meandering through the spring 2003 merchandise trade shows, I’ve decided not to bother dwelling on the dismal state of the economy and the effects of this downturn on show attendance and on trends in general. Instead, I’m going to stay …

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In News

March 15, 2002




People News

Multititle mailer Lillian Vernon Corp. has expanded its business-to-business division with the addition of three staffers. The Rye, NY-based cataloger hired Brian Mangione as general manager of the division; he was previously executive vice president of sales and marketing for …

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In Lists & Data - Business, Lists & Data - Business-14-05-2013

March 15, 2002




Online Leads: Quantity or Quality?

Back in the old days, when commerce was spelled without the first “e,” catalogers used traditional marketing efforts to generate catalog requests, including advertisements in magazines, package inserts, co-ops, card decks, list rental, and customer referrals. These methods worked because …

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In News

March 8, 2002




Federated extends Fingerhut sale deadline–or does it?

Federated Department Stores on March 7 said it gave
Business Development Group Acquisitions (BDGA) at least another week to pull together financing to buy Fingerhut Cos. But Marshall Masko of Wayzata, MN-based BDGA said on March 8 that there had been no …

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In News

May 20, 2003




Library Supplier Demco Buys Rival Gaylord

Longtime rivals in the library-supplies market, Demco and Gaylord Direct are now part of the same company. On May 19, Madison, WI-based Demco bought Gaylord for an undisclosed amount. Because the two companies have longstanding brand-name recognition, Demco plans to continue …

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In News

March 1, 2002




Letting Go

The changes in economic and social conditions in the past year have been accompanied by significant contractions in staffing levels in organizations of all sizes. Things can go particularly sour during the layoff process if management doesn’t give clear, credible …

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In Uncategorized

March 1, 2002




36-24-36

Perfect measurements don’t have to be out of reach. If your productivity and efficiency numbers have zero sex appeal, the solution isn’t a drastic overhaul. Rather, it’s a methodical, step-by-step procedure to whittle the business into shape.
The process starts …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

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