January 1, 2002




Clearing the Shelves

Post-holiday overstocks are like a New Year’s Day hangover: Once the party, or the catalog order curve, is over, it’s clear you’ve had too much. But the effects of a warehouse full of unsold goods linger far longer than the …

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In News

January 1, 2002




Storehouse: Bottomed Out

If good sales cover a world of evils, then perhaps falling sales reveal myriad opportunities for today’s retailer. Or so we tell our clients who perceive the need to develop operating infrastructure and enlist the assistance of consultants in both …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

January 1, 2002




San Francisco Music Box Co.’s New Parent

As a noncore division of athletic shoes cataloger/retailer Foot Locker (formerly the Venator Group), The San Francisco Music Box Co. (SFMB) was pretty much left alone. Now its new parent, New York-based Kier Group Holdings, not only plans to …

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In Lists & Data - Business-14-05-2013

January 1, 2002




Lists and Prospecting: An Unlimited Bargain?

Would you pay twice as much as usual for a rental name if you could remail that name as often as you wished? Some companies are offering unlimited usage of their files.
For example, New York-based Hugo Dunhill Mailing Lists …

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In News

February 4, 2003




Ax falls on 300 L.L. Bean workers

Despite double-digit sales increases in December, L.L. Bean announced that it will lay off as many as 300 staffers during the next two months.
In November, the apparel and outdoor gear cataloger had offered an enhanced early-retirement package to more …

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In News

December 1, 2001




Eye on B-to-B: The Fundamentals of Selling to the Feds

There’s no question that selling to the federal government is more difficult than selling on the open market. Often you must document your absolute best prices and offer the government the same or better. The amount of paperwork required is …

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In News

November 1, 2001




Operations and Management: Conserving Energy in the DC

You may have already cut your distribution center (DC) costs by switching to less-expensive packaging or installing a more efficient conveyor system. But you may have overlooked trying to reduce your energy bills.
According to The Guide to Energy Management …

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In News

November 1, 2001




Customer Care: A Super Duper Service Effort

Greenville, SC-based Super Duper Publications, which sells materials for speech therapists and teachers, has made the human touch a cornerstone of its business. Customer service representatives (CSRs) have instant computer access to customers’ buying histories and can talk to buyers …

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In News

October 29, 2001




At the DMA Annual: B-to-Bers Face More Than ‘Anthrax Anxiety’

Chicago–Anthrax in the mailstream is frightening enough, but how’s this for scary: According to an ongoing study by Scottsdale, AZ-based Database Marketing Associates, 72% of businesspeople have had at least one change made to their business address information in the past …

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In News

October 24, 2001




USPS Seeks Bailout from Congress

Stamford, CT—Two rate increases earlier this year and a third to follow next year apparently aren’t enough for the U.S. Postal Service to offset the cost of combating terrorist threats and the declining revenue. On Oct. 23, President …

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