October 1, 2000




HOLIDAY MAILINGS

Better late than early? Timing is tricky when ordering holiday names This season, catalogers and list pros agree: Mailers want their lists later, and faster than ever. Catalogers want the freshest names possible for mailings timed to land in shoppers’ …

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In News

October 1, 2000




Web is the Rx for Moore Medical

Medical and surgical supplies cataloger Moore Medical is putting its money where it hopes new customers are: the Internet.
The New Britain, CT-based business-to-business mailer hopes to become a Web portal for the medical community: an online source that doctors, …

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In News

October 1, 2000




Toysmart.com: the saga continues

The United States Bankruptcy Court recently rejected a Federal Trade Commission settlement in the Toysmart.com case. As part of its stringent privacy policy, the defunct online toy retailer had promised that it would never share customer data with a …

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In News

October 1, 2000




U.S. computer sales growth lags

A new study by Dataquest, the San Jose, CA division of the Stamford, CT-based research firm GartnerGroup, states that the growth of personal computer sales in the U.S. lags behind the growth of computer sales overseas. While U.S. …

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In News

October 1, 2000




DATABASE MARKETING

BEYOND ABACUS Fledgling co-ops go up against the database giant The Abacus Alliance has long dominated the consumer co-op database marketplace. In fact, president/chief operating officer Chris Dice says it has added another 250-plus clients over the past year, …

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In News

October 1, 2000




POSTAL

USPS MAY POST A LOSS Could set stage for additional rate hikes A month before the end of the USPS’s fiscal year 2001, Postmaster General William Henderson told the Associated Press that the agency might post its first annual loss in …

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In Lists & Data - Buisness, Lists & Data - Business-14-05-2013

October 1, 2000




backword

A questionable reply We’ve all been hearing about how important it is to provide good customer service – especially in the relatively uncharted waters of e-mail correspondence. But you have to wonder if some imerchants even read the e-mails they …

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In News

October 1, 2000




Crystal-ball time

In 1986, then-chairman of General Motors Roger Smith said, “By the turn of this century, we will live in a paperless society.” I don’t know about you, but I’m awash in more paper than ever. In a 1995 article in InfoWorld, someone …

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In News

October 1, 2000




call center

Vice President Profit and loss and strategic responsibility for the success of the telemarketing operation, including:
- Profit and loss responsibility on a center-by-center basis as well as on a client basis;
- Site selection and management selection to support …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

September 1, 2000




short takes

Customers First Like just about every other industry today, the third-party logistics (3PL) business has become keenly aware of the importance of keeping customers happy. A Tompkins Associates survey of 62 CEOs of 3PL firms reports that 68% of respondents rank customer …

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