April 29, 2002




Live from NCOF: recruiting seasonal help the Lands’ End way

Nashville, TN–Recruiting and retaining seasonal employees is a challenge for many consumer catalogers. For instance, Dodgeville, WI-based Lands’ End needs to hire more than 2,000 seasonal employees to help it through the fourth quarter, which is when it does 40% of its …

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In News

April 29, 2002




Live from NCOF: Recruiting Seasonal Employees: The Lands’ End Way

Recruiting and retaining seasonal employees is a common challenge for marketers, especially for Dodgeville, WI-based Lands’ End. The general merchandise cataloger depends on the influx of more than 2,000 seasonal employees to help it through the fourth quarter when it does 40% …

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In multichannelmerchant.com/opsandfulfillment/news

April 29, 2002




Live from NCOF: Operations Driving the Brand

Forget branding. Forget your product. The key to success is meeting and exceeding your customers’ expectations. “Operations and fulfillment lies at the heart of your business because it tells the story of what your brand is about,” says customer service …

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In multichannelmerchant.com/opsandfulfillment/news

April 29, 2002




DMA: ‘slim’ chance of postal reform soon

Direct Marketing Association president/CEO H. Robert Wientzen is less than sanguine about the future of the U.S. Postal Service. “Frankly I think our chances of doing anything to have a material effect soon are slim,” he told CATALOG …

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In News

April 29, 2002




Smithsonian catalog laying off 70

Five years after opening its catalog headquarters and fulfillment center in Chantilly, VA, the Smithsonian is closing the facility. The organization will lay off 70 fulfillment employees; it will relocate 15 staffers who work in marketing, accounting, and purchasing.
“It’s a …

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In Uncategorized

April 26, 2002




Financial reports: Guitar Center, Harvard Biosciences

Well-tuned 1Q sales for Guitar Center
Cataloger/retailer Guitar Center (Nasdaq NMS: GTRC) reported an 18% rise in first-quarter sales, to $251.5 million for the three months ended March 31. But net income dropped 32%, to $3.4 million from $5.0 million last year.
Net sales for …

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In News

April 26, 2002




USPS files rate case for Confirm tracking system

The U.S. Postal Service on April 24 filed for a new mail classification and flexible pricing proposal with the Postal Rate Commission for its Confirm service. Confirm allows senders or recipients to track delivery of their bulk mail.
The Postal …

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In News

April 25, 2002




USPS, union reach tentative agreement

The U.S. Postal Service announced on April 24 that it had reached a tentative five-year agreement with the National Association of Letter Carriers. The union represents approximately 238,000 letter carriers, who still need to vote upon the agreement.
The agreement offers …

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In News

April 25, 2002




Financial reports: Blair, Getty Images, NEBS, J. Jill

Blair’s in the black
Apparel and home products cataloger Blair Corp. (Amex: BL) reported a 2% rise in first-quarter net sales. For the three months ended March 31, sales were $135.3 million, compared with $133.1 million for the same period of 2001.
Even better, …

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In News

April 23, 2002




Appleseed’s breaks ground on warehouse addition

Seeking greater efficiencies and improved fulfillment speed, mature women’s apparel cataloger Appleseed’s on April 22 broke ground on an 88,000-sq.-ft. expansion of its existing 90,000-sq.-ft. fulfillment center in Beverly, MA.
The new space, which will be completed …

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