technology-data-300

May 13, 2013




The New Paradigms of Retail Analytics

Analytics are rapidly transforming and Vinod Kumar, eCommerce strategist for Demandware shared some of the highlights from a particular session he attended during the Demandware XChange Conference that covered the evolving usage of analytics within a retail organization, in a …

More...

In Technology, Web Analytics

May 10, 2013




The Future of Flats and FSS

Megan Brennan, Chief Operating Officer for the U.S. Postal Service came to speak at the American Cataloger Mailer Association’s National Catalog Forum in Washington D.C. on May 8. Her presentation provided an extensive amount of information about the future …

More...

In Blog, Operations & Fulfillment

usps-delivery-truck-300

May 10, 2013




USPS Looking into Possible Postage Increase

The United States Postal Service will soon “look into” raising the postage rate for various types of mail commonly used by consumers and businesses that mail periodicals, magazines, newspapers and marketing material, according to CNN.

According to the article, Mickey …

More...

In Catalog, Cross Channel

FB-and-Twitter

May 9, 2013




Using Social Media as a Customer Service Tool

Shoppers are becoming more and more engaged with brands through social media. While they may not interact with most brands on a daily basis, consumers have no problem voicing their concern or praise to a brand on sites like Facebook, …

More...

In Contact Center, Cross Channel

in-store

May 9, 2013




Consumers Want Customized In-Store Experience Over Online Shopping

U.S. Retail Survey Shows 75% of Consumers Prefer Customized In-Store Experiences Over Online Shopping (via PR Newswire)
Synqera survey finds that consumers in-store shopping is still preferable but online-type customization is needed; finds key to anti-showroom strategies. NEW YORK, May 9, 2013 /…

More...

In Cross Channel, Customer Service

catalog-covers-300

May 9, 2013




Survey Finds Catalog Mailers Prefer Monday Delivery

The American Catalog Mailers Association surveyed catalog mailers to gauge how their mailings change and according to survey results, 44.1% prefer Monday as the day of choice to get the catalog in the mailbox.

Survey results found that 19.1% of catalog mailers …

More...

In Catalog, Cross Channel

cell-phone-1

May 9, 2013




How Mobile is Being Used In Store

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store. According to this …

More...

In Cross Channel, Ecommerce

post-office-fleet

May 9, 2013




Donahoe Lays Out the Future of the USPS

Post Master General and CEO Patrick Donahoe of the U.S. Postal Service painted a grim picture during his State of the USPS presentation to attendees at the American Catalog Mailers Association’s  2013 National Catalog Forum on May 8.

According to Donahoe, …

More...

In News, Operations & Fulfillment

May 9, 2013




The IMb Evolution

Evolving is inevitable especially in today’s digital age. Technology dominates a significant portion of our everyday lives from social media, the use of mobile devices and computers among other forms of technology.  So it shouldn’t be a surprise …

More...

In Blog, Postal Strategy

target-cartwheel-300

May 8, 2013




Target Unveils Cartwheel on Facebook

Target is attempting to do what so many ecommerce companies have been trying to do but failed: turning Facebook followers in Facebook buyers.

Target recently unveiled its Cartwheel program, which allows followers to browse through a series of discounts and …

More...

In Cross Channel, Ecommerce

  1. 1
  2. ...
  3. 1543
  4. 1544
  5. 1545
  6. 1546
  7. 1547
  8. 1548
  9. 1549
  10. ...
  11. 1571