April 1, 2001




The Late Show

Once again, a number of e-tailers took orders from consumers during this past holiday season and did not deliver as promised. Research firm Bizmetric’s “Holiday 2000 E-commerce Fulfillment Report” states that order-to-ship fulfillment (the time from the click of the “buy” …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

April 1, 2001




Electronic Catalog: Dead Dot-coms Fuel Net Liquidation

Online merchandise liquidators are profiting from the crash and burn of their dot-com peers
It’s no secret that the dot-com world is dog-eat-dog. But online merchandise liquidators such as SmartBargains.com and Overstock.com stand to come out on top, …

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In News

April 1, 2001




WELL DEFINED

Estimation Sampling: A mini physical inventory involving 5% to 10% of products. Standard receiving and shipping cut-offs remain. The results are used as the basis for booking an inventory reserve, to adjust financial value for undetected variances.
Statistically Based Cycle Counting: A …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

April 1, 2001




List Watch: Making Retail Names Work

Consumers and marketers are becoming multichannel — leading to interest in retail lists
When renting names, catalogers used to shy away from retail lists. The reasoning was that people who shopped in stores weren’t necessarily likely to shop via mail. But …

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In News

April 1, 2001




ask the experts

If you are responsible for online privacy issues in your company, your mantra should be “Know, say, do.” Know what your company is doing, say what your practices are, and make sure you do what you say.
First, you have …

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In CRM, News

April 1, 2001




Double the treasure

Consumer catalogers may think that expanding into business-to-business sales is akin to coming upon hidden treasure. After all, they already have the infrastructure in place, and they have creative, printing, mailing, and fulfillment strategies under their belts. What could be …

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In CRM, News

April 1, 2001




Musician’s Friend Hits a High Note

Cataloger Musician’s Friend and retailer Guitar Center have been making beautiful music together for nearly two years now.
Since being acquired by Guitar Center in May 1999, sales at Medford, OR-based Musician’s Friend have soared. For 2000, the music equipment mailer posted …

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In News

April 1, 2001




Gold Violin Welcomes Seniors

To better target its audience of affluent seniors, Charlottesville, VA-based Gold Violin has partnered with 12 companies, including Procter & Gamble, Quaker Oats, and L’Oréal, to create welcome kits for residents in senior communities. The cataloger/online marketer sells upscale gifts …

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In News

April 1, 2001




Cataloger Clips Its Retail Wings

Five years ago, nature-themed gifts cataloger Wild Wings operated 12 stores in the Midwest. Since then it has closed or sold off half of them. And by July 1, all but two stores will be closed or sold off.
The stores were …

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In News

April 1, 2001




LINE TAMING

It is essential to train staff consistently so that everyone gets the same message and performs each function exactly the same way
Staff members conducting inventory use ‘count books’ to mark the actual counts as they move from location to …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

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