August 14, 2001




Financial Reports: Penney, School Specialty, Hanover

General merchandise cataloger/retailer J. C. Penney (NYSE: JCP) reported a net loss of $69.0 million for the quarter ended June 28, a dramatic reversal from its profit of $23.0 million a year ago. Total retail sales, including the catalogs and department stores, …

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In News

August 1, 2001




Siren Song

In May of this year, The New York Times Magazine ran an article about the ruins of the New Economy. Titled “The Day After,” the story mourned the demise of dot-com paraphernalia. Computer monitors, hard drives, and keyboards, brave vanguards …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

August 1, 2001




Last Tangle in Paris

If you’re fulfilling orders from outside the U.S., you’re in for the trip of a lifetime. Pack this guide to dealing with the snarls of red tape, exorbitant shipping costs, and postal snafus that await you
Mail-order merchants shipping …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

August 1, 2001




CATALOG AGE Top 10: Pet Supplies Catalogers

The dog days of August inspired us to look into the leading pet supplies catalogs. (While we’re at it, it’s also a good time to inspect Fido and Fluffy for ticks.)
PetSmart Drs. Foster & Smith New England Serum Co. (primarily …

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In News

August 1, 2001




Short Takes: Ordinary People

It’s perfectly OK to be average — unless, it seems, you’re looking for a job in a warehouse. Preliminary results of a study conducted by Miami University and the Warehousing Education and Research Council (WERC) show that 76% of 50 private warehouses surveyed …

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In Uncategorized

August 1, 2001




Operations and Management: Back on the Shelves

When a customer returns a product, the best-case scenario is getting the item back into stock and selling it to someone else. But you can’t restock a returned item that is torn, stained, broken, or otherwise damaged. If you have …

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In News

August 1, 2001




MIX MASTER

In addition to its 970,000-sq.-ft. distribution center, the Cornerstone facility includes a 350-seat call center and a 65,000-sq.-ft. retail store
By identifying vendor compliance as a corporate priority, Cornerstone achieved a 70% compliance rate in less than a year

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

August 1, 2001




Working Gear

Fit to Print
Want to send your shipments with a sharp-looking label? Sauven Marking Ltd. has recently developed a compact multi-purpose printer named the Codajet 6000. Distributed by Griffin-Rutgers Co., this versatile printer features ultra-high resolution and online printing of any …

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In Uncategorized

August 1, 2001




In Search of Key Lime Pie

We need more operations people to share their successes
Last May, I attended the National Conference on Operations and Fulfillment (NCOF) in Dallas. This conference is a premier forum for the operations manager who strives to improve productivity, customer satisfaction, …

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In mcm

August 1, 2001




Talking Heads

I believe the future of the catalog industry is straight up — I think it will continue to grow. There is no question that the Web has enhanced the catalog industry. It generates more business for catalogers. Richard Freeborn VP, Sales …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

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