June 4, 2001




Live from The Annual Catalog Conference: Questions and Answers with the Postal Pros

Boston–In light of the ongoing postal turmoil-the upcoming July 1 rate hike, the rate case likely to be filed next year asking for even greater increases-Catalog Age took the opportunity to ask postal gurus Joe Lubenow and Dan Minnick of Experian …

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In News

June 4, 2001




Live from The Annual Catalog Conference: Insight Withdraws Spin-off

Boston–In business as in comedy, timing is everything. And Tempe, AZ-based computer marketer Insight Enterprises decided the time isn’t right to spin off its retailing services unit.
In December, Insight announced plans to spin off its Direct Alliance unit this …

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June 4, 2001




Live from The Annual Catalog Conference: American Historic Society Puts Sales on Its Calendar

Boston–Tire manufacturer Pirelli is well known for its annual calendar, which features the world’s most famous models in highly seductive poses. The calendar produced by the American Historic Society (AHS) is neither as renowned nor as salacious, but has proved …

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June 4, 2001




Live from The Annual Catalog Conference: Catalogers Blast Into Boston

Boston–Sure, the economy has been brighter, but catalogers aren’t letting the downturn keep them from the 18th Annual Catalog Conference. In fact, at press time attendance was slightly ahead of registration for last year’s conference, which was held in San …

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June 4, 2001




Live from The Annual Catalog Conference: Abacus Report: 2000 Consumer Catalog Sales Down 4%-5%

Boston–In case you needed confirmation of what you’ve no doubt suspected: Declining consumer confidence and Wall Street tumult led consumer catalog sales to fall 4%-5% between 1999 and 2000, according to Abacus Direct’s (booth #103) Spring 2001 Catalog Industry Trend Report. The report, which …

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June 1, 2001




Can This Relationship Be Saved?

We admit it: We used those shockingly red lips on our cover to grab your attention. But what’s in our special section on contact centers (pages 14-43) is attention-grabbing as well. The extent to which hype about online technology outpaces …

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In CRM, Opsandfulfillment_warehouse-20-03-2013

June 1, 2001




Small Catalogs Forum: Filling a “Puzzling” Niche

In the early 1990s, Mary Logeland, a human resources executive, and her husband, a CPA, were looking for a new business opportunity. Little did they know that a visit to her uncle’s cabin in northern Minnesota would lead them to …

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June 1, 2001




Civil Discourse

Periodic meetings are needed in units with four or more workers
In the work that I do with client companies on targeted change and improvement programs, I spend a lot of time with front-line employees and their supervisors. Although management …

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In Inventory, Opsandfulfillment_warehouse-20-03-2013

June 1, 2001




What Sharper Image Is Doing Right

To the casual observer, high-tech gifts and gadgets marketer The Sharper Image has barely changed its own image since its inception in the late 1970s. Page through any of the company’s recent catalogs and you’ll still find plenty of high-end …

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In News

June 1, 2001




FYI

BALANCED BUDGET
U.S. companies spent about $1 trillion on domestic logistics in 2000, according to the International Warehouse Logistics Association. Transportation accounted for a hefty 58% of that amount ($580 billion); inventory carrying costs, 30% ($300 billion); warehousing, 8% ($40 billion); and logistics administration, 4% ($40 billion). An estimated $700 …

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