March 11, 2013




How Site Search Can Save Money, Improve SEO

In my previous article about alternatives to replatforming, I discussed the value of site search and navigation in enhancing your ecommerce site’s customer experience. In this article, I’ll tell you how to use site search to extend the …

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In Ecommerce, Search

March 8, 2013




Batch-and-blast Email Marketing is Not Dead

Trigger messaging, transactional messages, segmented messages and, basically, anything to do with sending more-targeted emails to boost open rates and click-throughs may be the latest trend for email marketers.
But the days of batch-and-blast email marketing is not dead. And …

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In Email, Marketing

March 7, 2013




Enriching & Evolving the Post-Purchase Experience

Register today and leverage your post-purchase engagement to:

Provide a positive and ongoing customer experience
Drive long-term engagement
Increase repeat purchases

Develop a comprehensive and profitable approach when marketing to your customer after they buy. Understand how consumer behavior has …

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In Webinars

March 6, 2013




Is Same-day Delivery Really Possible Nationwide

It seems as though almost every major retailer is looking into making same-day delivery a reality. Amazon, eBay, Walmart, and the U.S. Postal Service are testing the waters of the delivery service, but there is still the question if …

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In Operations & Fulfillment, Opsandfulfillment_shipping

March 6, 2013




The 3 Most Important Components for Selecting a 3PL Partner

There are three important things Karmaloop looks for when selecting a 3PL partner. Renatta Hosein-Bishop, Inbound & Merchandising Operations Manager for Karmaloop will discuss the best practices in searching and selecting a 3PL Partner during her session at Multichannel Merchant’s …

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In Operations & Fulfillment, Opsandfulfillment_warehouse-20-03-2013

February 28, 2013




J.C. Penney’s Web Sales Dropped 33% in 2012

Consumers did not just walk past their local J.C. Penney stores in Ron Johnson’s first year as its CEO. They also stayed away from JCP.com.
JCP’s total sales for the fiscal year 2012 were down 24.8%, and its ecommerce sales …

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In Ecommerce, PR Newswire

February 27, 2013




Tablet Users are Looking for the Physical World Experience

The shopping habit of the tablet user is one that should mimic the real world shopping experience. Consumers now want to feel as if they are browsing down the aisle of a brick and mortar store while using their tablet …

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In Ecommerce, Mobile

February 21, 2013




What Can We Learn from eBay and Amazon’s Q4? Go Mobile

When looking at some of the more successful fourth quarter performances inside marketplaces such as eBay and Amazon, it appears one of the sure fire ways to boost sales is through mobile.

In its latest blog, ChannelAdviser looked at the …

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In Amazon, Analytics

February 21, 2013




6 Best Practices for Acquiring Mobile Shoppers

With connected devices on the rise around the world, smartphone apps have changed the way that people research, browse and shop. Consumers spent $25 billion on purchases made from their phones and tablets in 2012 – an increase of 81% in one year. …

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In Mobile, Mobile Commerce

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