February 20, 2013




Mobile Is Part of A Multichannel Strategy

Mobile is not a single channel for marketers, it involves email, web, social media, direct messaging and location-based marketing, said Blair Reeves Product Marketing Manager for IBM during a recent webinar.
The IBM-sponsored webinar discussed the proliferation of device choices, …

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In Analytics, Email

February 19, 2013




Rumors Fly with Possible OfficeMax and Office Depot Merger

Although OfficeMax and Office Depot have yet to make any official announcements, according to several published reports released, the office supply giants may soon merge.
The first initial report came from the Wall Street Journal, stating that the two retailers …

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In Amazon, Customer Service

February 19, 2013




USPS Gears Up for 2013 Mailing Promotions

For the third year in a row, the U.S. Postal Service is offering special promotions encouraging direct mailers to use mobile technology, such as QR codes, on its mail pieces and in return mailers will receive a 2% discount on …

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In Catalog, Email

February 14, 2013




Williams-Sonoma Tops Mystery Shopping Study

Williams-Sonoma ranked the highest overall in the 15th Annual Mystery Shopping Study conducted in the fourth quarter of 2012 by the e-tailing group.
The e-tailing group released their Customer Experience Index results this week, according to a press release.
According to …

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In Ecommerce, Mobile

February 13, 2013




Ebay CEO Says Same-day Delivery Possible

>Ebay’s CEO John Donahoe said during the Goldman Sachs Technology and Internet Conference that he believes the ecommerce company can provide same-day delivery at scale, according to allthingsd.com.
Donahoe said it can be done in a similar way …

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In Amazon, eBay

February 8, 2013




Monetate Ecommerce Quarterly Sheds Light on Shipping Offer Effectiveness and Holiday Shopping Behaviors

Latest Release of the Monetate Ecommerce Quarterly Sheds Light on Shipping Offer Effectiveness and Holiday Shopping Behaviors (via PR Newswire) PHILADELPHIA, Feb. 8, 2013 /PRNewswire/ — Monetate, a leading technology solution that allows online marketers to leverage Big Data to create personalized …

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In PR Newswire, Technology

February 12, 2013




Amazon Tops ForeSee Mobile Satisfaction Survey

Amazon, QVC, Apple Dominate the ForeSee Mobile Retail Satisfaction Index as Customer Experience Improves (via PR Newswire) Consumers “Showrooming” with Mobile Devices Present Opportunity Along with Risk Download image Download image ANN ARBOR, Mich., Feb. 12, 2013 /PRNewswire/ — Amazon extends its …

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In Amazon, Mobile

February 8, 2013




Package Growth and Record Efficiency Mitigate First Quarter Loss for USPS

Package Growth and Record Efficiency Mitigate First Quarter Loss (via PR Newswire) – Postal Service Ends First Quarter with $1.3 Billion Loss – Board Directed Accelerated Operational and Other Cost-Cutting Actions Moving Forward – Postal Reform Legislation Urgently Needed to Complete …

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In PR Newswire

February 8, 2013




Gardiners Furniture Wins Super Bowl Bet

Gardiners Furniture owner Gary Mullaney took a chance with a Super Bowl bet of his own. According to The Baltimore Sun, if the hometown Baltimore Ravens returned a kick for a touchdown during Super Bowl XLVII on Feb. 3, then all …

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In News

February 7, 2013




Ecommerce Spending Hits $186.2 Billion in 2012

comScore Reports $186.2 Billion in Full Year 2012 U.S. Retail E-Commerce Spending, Up 15 Percent vs. Year Ago (via PR Newswire) Q4 2012 Spending Grew 14 Percent to $56.8 Billion comScore Chairman Gian Fulgoni to Present Overview of Q4 2012 E-Commerce Trends in Upcoming Webinar Download …

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In Platforms, PR Newswire

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