March 28, 2001




Restoration Hardware Names Former Williams-Sonoma President CEO

Corte Madera, CA–Home goods cataloger/retailer Restoration Hardware has named former Williams-Sonoma president/chief operating officer Gary Friedman CEO. Friedman, who also joins the company’s board of directors, replaces Stephen Gordon, Restoration Hardware’s founder/chairman/CEO, who will …

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In Lists & Data - Business-14-05-2013

March 28, 2001




Scholastic Pulls Bid for eToys Inventory

New York–Children’s book publisher Scholastic Corp. has retracted its $8 million bid for for the inventory of defunct dot-com eToys, according to wire reports. The bid, which was part of an auction process in eToys’ bankruptcy proceedings, had been conditional …

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In Lists & Data - Business-14-05-2013

March 28, 2001




Study: Multichannel Companies Score Big with Consumers

Chicago–Companies with more than one channel of operation provide customers with the highest level of satisfaction, according to a recent survey by Andersen. The study, which polled 1,149 U.S. Internet users, found that 58% are satisfied with customer service online, up 10% …

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March 28, 2001




Ken Hawk Steps Down As CEO of iGo

Reno, NV–Eight years after launching his business in a garage, Ken Hawk is stepping down as CEO/chairman of batteries and electronic accessories cataloger iGo. Chief financial officer Rick Shaff was named acting president/CEO, and director Michael Edwards was …

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In News

March 28, 2001




Movers and Shakers

Sport Supply Group,
a Dallas-based business-to-business catalog of sports equipments, promoted Eugene Grant to executive vice president of sales and marketing. Grant will remain president of Athletic Training Equipment Co., a subsidiary of Sport Supply Group. In addition, the cataloger …

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March 28, 2001




Eddie Bauer Approaches CRM Through Channel Motivation Process

Oak Brook, IL–With a catalog, a retail chain, and a Website, apparel marketer Eddie Bauer has taken a closer look at customer relationship management (CRM) lately. In a March 27 session at The E-tail Solutions World Forum, Michael Boyd, director of …

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In CRM, News

March 27, 2001




At the National Postal Forum: Nordstom.com Switching from Priority Mail

Orlando, FL—This June, Nordstrom.com, the Cedar Rapids, IA-based catalog/Internet subsidiary of department store chain Nordstrom, will all but stop using Priority Mail for the majority of its catalog and Web order shipments, according to outbound fulfillment operations …

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March 27, 2001




Executive Greetings Buys Four Titles in One Month

New Hartford, CT–Promotional products and business greeting cards cataloger Executive Greetings is on a spending spree. CATALOG AGE has learned that the business-to-business mailer bought fo
ur catalog titles in March alone, bringing its number of books to 25. On March 15, …

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March 27, 2001




At the National Postal Forum: USPS Rate Hike ‘Not a Given’

Orlando, FL—In his final keynote address as postmaster general, William Henderson hinted that the new rate case that the U.S. Postal Service has said it will propose this summer might not come to be.
Without revealing any details, …

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In News

March 22, 2001




T. Shipley Hunts Snowbirds

Home office products and executive gifts cataloger T. Shipley doesn’t want to lose a sale just because a customer is wintering in a second home down south.
“We’re working on being able to send catalogs to customers’ summer or …

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