omnichannel-strategy-300

April 28, 2014




Deloitte Digital: Ecommerce’s Impact on In-store Shopping Grows

Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion, according to the latest study from Deloitte Digital. By the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

The study, “…

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In Must Reads, Omnichannel

operations-summit-emmitt-smith-300

April 28, 2014




Emmitt Smith on Football, Fans and Fulfilling Dreams

[caption id="attachment_46953" align="alignright" width="180"] Pro football Hall of Famer Emmitt Smith (r) meets with Multichannel Merchant managing editor Tim Parry at Operations Summit 2014.[/caption]

He owns the NFL’s career rushing record, he has three Super Bowl rings (and …

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In Must Reads, Operations Summit 2014

handheld-scanner-inventory-300

May 1, 2014




Real-Time Inventory Visibility Puts the Omni in Agile Commerce

Ask a group of retailers how they intend to support omnichannel commerce in the months ahead, and they’re likely to regale you with launch plans for their responsive websites, enabling customers to shop via any connected device. While offering …

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In Operations & Fulfillment

technology-data-300

May 5, 2014




4 Steps to Tame the Data Management Beast

If you’re like most retailers, you struggle with the effects of multiple data sources. There’s one for POS transactions, one for ecommerce, one for marketing, one for the call center, one for loyalty, etc. And none of them …

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In Data & Analytics, Must Reads

philz-coffee-300

May 12, 2014




Brewing Up a Coffee Company in the Cloud

You wouldn’t normally think of cloud business management software in relation to coffee. But for San Francisco-based Philz Coffee, brewing a perfect cup of coffee very much depends on having the right data and processes in place.

With its …

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In Ecommerce, Must Reads

dad-grad-300

May 12, 2014




3 Steps to Prep for Dads and Grads

Customer behavior during the summer holidays is quite different from the winter and Christmas shopping season. In the winter, consumers are buying gifts for a variety of loved ones, friends and charities over a few weeks or months leading up …

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In Must Reads, Operations & Fulfillment

February 28, 2007




Five Software Options to Consider for Your DC

Software systems range from very simple systems that can be made fully functional in a day to those that require very careful planning and a year or more to get working. As an operations manager, you need to select a …

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In Operations & Fulfillment, Opsandfulfillment_warehouse-20-03-2013

January 1, 2000




All in the family

This month’s question
What are the benefits and drawbacks to working in a family business?
It’s said that the family that plays together stays together. But what about the family that works together? The small catalogers we contacted this month, …

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In International

China, chinese shopping, chinese ecommerce, chinese market, global, global ecommerce, Growing Global, ecommerce, buying online, online marketplace, Marketplaces, tmall.com, Taobao, Shipping/Delivery, shipping, logistics

May 14, 2014




So You’ve Decided to Enter China – Now What?

Anyone trading online understands that there is a tremendous opportunity if you can crack the International market.  Getting access to volume and growth markets is key, but you must also remember to look at your target market, the number of …

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In Ecommerce, Global

Genesco Inc., Genesco, Genesco apparel, retail, traditional retail stores, retailer, athletic retailer, ecommerce, ecommerce platforms, ecommerce technology, omnichannel, omnichannel fulfillment, omnichannel focus, omnichannel strategy, omnichannel engagement

June 2, 2014




Genesco Focusing on Omnichannel Rollouts, Growth

The head of specialty sportswear retailer Genesco said on the company’s Q1 earnings call that it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.

Bob Dennis, president, chairman …

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In Cross Channel, Inventory

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