March 1, 2001




Puttin’ On the Ritz

You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of maître d’s. In today’s competitive environment, no company can expect to survive if it ignores the most basic …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

March 1, 2001




Behind the Demise of SelfCare

The peril of focusing on Web content at the expense of sales
Who knew that health and wellness products cataloger SelfCare was in trouble? In fact, a number of industry observers were surprised by the Emeryville, CA-based company’s abrupt closing …

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In News

March 1, 2001




Everyone’s a Cybercritic

In the December 2000 issue of I.Merchant, the Cybercritic reviewed our Website, www.successories.com. We are always interested to see what an objective user has to say about our Website. Our site does have some shortcomings, and we are …

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In News

March 1, 2001




Talking Heads

“What three retail trends do you foresee for 2001?”
I don’t have a crystal ball, but my guess is that the economy is going to be soft this year. As for trends, I see non-technical retailers not being as strong as …

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In Channel Integration, Opsandfulfillment_warehouse-20-03-2013

February 28, 2001




Call for Future Leaders!

CATALOG AGE
is looking for tomorrow’s leaders today. For a feature in our June Annual Catalog Conference issue, we’ll be profiling industry leaders of the past, the present, and the future. If you know someone who is destined to be …

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In News

February 28, 2001




Collegiate Pacific Acquires Equipmart

Dallas–Sports equipment marketer Collegiate Pacific (AMEX: BOO) has completed its acquisition of the assets of Katy, TX-based Equipmart, which designs and manufactures tennis and golf maintenance products. Terms of the deal were not disclosed. According to a statement from Collegiate …

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In News

February 28, 2001




Consumer Confidence Falls–Again

New York–Consumer Confidence levels continue to free fall. The Consumer Confidence Outlook Index from New York-based market researcher The Conference Board fell for the fifth consecutive month in February to 106.8—the lowest level since June 1996, when the index was 100.1.
The …

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In News

February 28, 2001




Movers & Shakers

Plymouth Meeting, PA-based cataloger/retailer IKEA appointed Pernille Spiers-Lopez as the new president of IKEA North America and a member of the International Management Board. Spiers-Lopez currently is human resources manager for IKEA North America. She will assume her duties …

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In News

February 28, 2001




EToys Finally Played Out

Los Angeles–Unable to find further capital or a buyer, floundering online toy retailer eToys plans to shut down next week and file for bankruptcy protection from creditors. According to published reports, the company will sell off its assets, but eToys’ $274 …

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In News

February 27, 2001




Lab Safety Supply Buys Ben Meadows Catalog

Safety maintenance supplies cataloger Lab Safety Supply, a division of $900 million MRO cataloger/distributor W.W. Grainger, on Feb. 26 bought $20 million environmental and forestry equipment cataloger Ben Meadows Co. for an undisclosed amount. The acquisition provides Lab Safety with a “…

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