July 1, 2001




Have It Your Way

Instead of having to fumble through layers of pre-designed computer interfaces, you can now customize your warehouse inventory control interface to give you access to the functions you use the most. This customizable toolbar is part of the new FastPic4 …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

July 1, 2001




THE CUTTING EDGE

If you were a doctor treating the human body, you would try, as far as possible, to save a diseased limb, not hack it off with abandon. But if you were a business manager facing a massive cost-cutting campaign launched …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 1, 2001




Nightmare on Main Street

Best fits will meet 70%-80% of your needs before modification
Here’s an operations and fulfillment professional’s nightmare: After months of research and a mega-monetary investment, instead of providing improved efficiency, your new software system delivers limited functionality, unexpected costs, and …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

July 1, 2001




HOUSE CALL

If different tasks proceed at different rates, try to arrange work steps so that the faster process is executed before the slower one
If your WMS is building carts, investigate basing the process on cubic capacity rather than on a …

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In Opsandfulfillment_warehouse-20-03-2013, Ship

July 1, 2001




SPLIT PERSONALITY

An automated e-mail response costs about 25 cents per incident, compared to $1 for knowledge-based self-service, $6 for interactive voice response, $8 for online chat, and $10-$33 for a phone conversation with an agent
To navigate the labyrinth of e-commerce and escape from the …

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In Channel Integration, CRM

June 13, 2001




…and Viking Plans to Launch in Switzerland

Lenzburg, Switzerland–Office supplies cataloger Viking Office Products has announced it will launch a catalog and Website in Switzerland. Viking plans to open a 6,000-sq.-m. warehouse in Lenzburg and to offer 24-hour delivery for customers in both the German- and …

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In Uncategorized

June 7, 2001




Live from the Annual Catalog Conference: News Flash

Boston–Marietta, GA-based apparel cataloger Porto Banus has gone out of business. A source says that the company is currently in auction. The cataloger was reportedly in trouble by the end of last year, but it did manage to mail its …

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In News

June 1, 2001




FYI

BALANCED BUDGET
U.S. companies spent about $1 trillion on domestic logistics in 2000, according to the International Warehouse Logistics Association. Transportation accounted for a hefty 58% of that amount ($580 billion); inventory carrying costs, 30% ($300 billion); warehousing, 8% ($40 billion); and logistics administration, 4% ($40 billion). An estimated $700 …

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In Uncategorized

June 1, 2001




Chain Reaction

Paper-driven processes invariably push up operating costs
Many catalog companies don’t even realize they have a supply chain, or if they do, it’s a one-dimensional view. Multichannel marketers, on the other hand, are much more aware of supply chains and …

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In Opsandfulfillment_warehouse-20-03-2013, Shipping/Delivery

June 1, 2001




Where Are They Now?: The Annotated First Catalog Age 100

When trying to figure out where you’re going, sometimes it helps to look at where you came from and how you got to where you are today. With that in mind, we’re taking a look back at the companies that …

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In CRM, News

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