HolidayPic-300

May 23, 2014




Why Early Preparation is Key to E-commerce Success This Holiday Season

The holiday rush for e-commerce shoppers is still months away, but e-retailers are already outlining and executing marketing strategies for 2014’s digitized shopping season. According to research from comScore, mobile commerce’s year-on-year growth rate jumped to 24 percent between 2012 and 2013, …

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In Ecommerce, Mobile

handshake

May 27, 2014




Why Customer Service and Distribution Go Hand-in-Hand

We know that merchants are breaking down silos to allow their customers a unified, omnichannel experience. But what’s going on behind the scenes?

While marketing and customer service clearly go hand-in-hand, the bridge between the contact center and order fulfillment …

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In Contact Center, Operations & Fulfillment

omnichannel-strategy-300

May 27, 2014




One-to-One Takes On a Whole New Meaning

Many people were talking about how to take one-to-one conversations to a whole new level at the recent IBM Smarter Commerce Event in Tampa.

For years, technology has enabled customer communication to be more personalized.  But finally, I’m seeing …

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In Blog, eCommerce

ecommerce, ecommerce security, credit cards, credit card payments, online security, data security, PCI, Payment Card Industry, payment card data, PCI standards, online payments

May 28, 2014




This is What Happens to Card Data on a Mobile Reader

With mobile card readers and the advent of point-to-point encryption, merchants don’t have to think twice about where and when they’re swiping a credit card. Mobile POS technology has blown the doors wide open for merchants of all …

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In Must Reads, Payment

ecommerce, ecommerce platforms, Order Management Systems, order management, distribution center, Operations and Fulfillment, omnichannel, omnichannel fulfillment, omnichannel strategy

June 3, 2014




Seven Ways to Merge the Physical and Digital with Order Management

In today’s omnichannel world, tech-savvy consumers no longer differentiate between online and in-store experiences. They want convenience – to shop whenever and however they please, through any channel — and they want a great experience every time.

To attract and retain …

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In Cross Channel, Ecommerce

June 4, 2014




Listrak to Exhibit and Present at IRCE 2014

Listrak to Exhibit and Present at IRCE 2014 (via PRWeb) Listrak will exhibit at IRCE booth #1415, co-present an email marketing session along with client The Grommet and will conduct a full-day Omnichannel Workshop in Chicago the day before the show opens. …

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In IRCE 2014

June 4, 2014




CQuotient and The Childrens Place to Present Personalized Retailing at IRCE

CAMBRIDGE, Mass.–(BUSINESS WIRE)–CQuotient today announced that Amy Larson, vice president of digital at The Children’s Place, and its founder and CEO, Rama Ramakrishnan, will co-present at the Internet Retailer Conference and Expo (IRCE) in Chicago.

[Check …

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In IRCE 2014

June 4, 2014




WebLinc Client Free People to Give Keynote at IRCE Mobile Workshop

PHILADELPHIA–(BUSINESS WIRE)–WebLinc, the eCommerce platform and services provider for the fastest growing online retailers, today announced that Jed Paulson, eCommerce and marketing director with Free People, will present the keynote at the Mobile Workshop during Internet Retailer Conference …

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In IRCE 2014

June 4, 2014




Sailthru to Showcase Customer Interest-Based Personalization Platform at IRCE 2014

CHICAGO–(BUSINESS WIRE)–Sailthru, the only customer interest-based automated personalization platform, will be exhibiting at this year’s Internet Retailer Conference & Exhibition (IRCE), in Chicago, IL from June 10 to June 13, 2014. Sailthru will demonstrate its personalization technology that is revolutionizing the …

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In IRCE 2014

X Shoe CarnivalX retailersX retailX traditional retail storesX retailerX Operations and FulfillmentX operationsX fulfillmentX ship from storeX Customer Service

June 4, 2014




Shoe Carnival to Roll out Ship-From-Store

The head of ecommerce for Shoe Carnival said the company’s transition from a third-party logistics (3PL) provider to a ship-from-store approach is foundational in terms of its overall omnichannel strategy, providing inventory awareness throughout the chain across its stores, …

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In Cross Channel, Ecommerce

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