wearable-technology-google-glass-650

April 29, 2014




How Augmented Reality Will Impact Consumers

The sharpest change in the approach retailers have taken toward customers in the last few decades has been with respect to the power the consumer has had in its interactions with the brand. The various marketing strategies that have become …

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In Ecommerce, Mobile

seamless-integration-300

April 28, 2014




Why You Need Seamless Integration Through Each Retail Channel

Since the first online transaction occurred in 1994, ecommerce has continued a forward moving trajectory marked by steady and constant improvement.  With a seemingly endless supply of emerging sales channels, retailers that limit themselves to a single point of sale are …

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In Channel Integration, Marketing

question-300

August 11, 2013




Pure-Play vs. Omnichannel: Which do Consumers Prefer?

Amazon.com made waves in July when its stock price topped $300 a share for the first time – but the e-commerce giant is not the only game in town. Omnichannel retailers such as Walmart, Target, and Best Buy are taking aim …

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In Channel Integration, Ecommerce

lids-macys-300

August 7, 2013




Lids Makes Omnichannel Deal With Macy’s

Macy’s Inc. and LIDS Sports Group, a subsidiary of Genesco Inc., announced each have signed an agreement to open a licensed team merchandise department in Macy’s stores and online, according to a press release.

Both companies plan to …

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In News

Warehouse/Distribution Center, distribution center, distribution centers, Shipping/Delivery, shipping, Operations and Fulfillment, Operations Management, Amazon, Gap, The Gap, Trader Joe's, Lindt, Hobby Lobby, Benjamin Moore

August 1, 2013




Omnichannel Fulfillment Is Here To Stay

When it comes to various shipping options for the larger merchant, ship-from-store is not just a passing trend, according to Manish Chowdhary,  founder and CEO of GoECart.

These larger merchants, because of the heavy footprint they have with physical stores …

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In Cross Channel, Inventory

shop-regis-300

April 19, 2014




Regis Launches ShopRegis Tab on UK Site

Regis has launched its first ecommerce site in the United Kingdom, ShopRegis, to sell products available and gift cards redeemable in Regis’ UK salons.

Designed and developed by Regis creative and digital partner Photolink, the idea was to create a …

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In Channel Integration, Ecommerce

smartphones-300

April 19, 2014




4 Steps to Make the Most of your Mobile Strategies

There was a time when the concept of a cellphone was cutting edge. That time may very well have been a moment to connect the dots for Steve Jobs and other mobile device revolution pioneers.

Mobile devices are now officially …

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In Ecommerce, Marketing

levi-strauss-and-company-300

April 19, 2014




Levi Strauss Hires Walmart’s Rosen to Head Global Ecommerce

[caption id="attachment_46721" align="alignright" width="159"] Marc Rosen is leaving Walmart to head up Levi Strauss & Co.’s global strategy.[/caption]

Levi Strauss & Co. has announced that Marc Rosen will join the company as executive vice president and president of …

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In Ecommerce, Executive

store_associte_300

July 31, 2013




Delivering the Omnichannel Promise This Holiday Season

What is the best way to reach and secure the anytime, anywhere consumer this holiday season?  According to Branden Jenkins, general manager of etail and retail for NetSuite,  the answer is omnichannel.

During a recent one-on-one interview with Multichannel Merchant, …

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In Cross Channel, Ecommerce

MCM-OUTLOOK-2014-logo-print-300-200

April 16, 2014




The Contact Center Is Your Customer Service Gateway

Quite possibly, your contact center is your company’s unsung hero. How are ecommerce and omnichannel merchants treating their contact centers? Here’s a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey, which was fielded from Feb. 10 to March 10 …

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In Contact Center, MCM Outlook 2014

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