Growing Global 2015,, Tmall, Taobao, ecommerce, global ecommerce, cross-border ecommerce

May 7, 2015

Alibaba Group Replaces CEO

Daniel Zhang, currently Chief Operating Officer of Alibaba Group, will become CEO of Alibaba Group, effective May 10. Zhang will replace Jonathan Lu, who will remain on Alibaba Group’s board of directors as Vice Chairman.

Zhang has been with Alibaba Group …


In Global, News

Forklift at dock

May 4, 2015

O+F Advisor Distribution Center Roundup, May 4, 2015

Here is a listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers:

Outdoor retailer REI plans to open a third distribution center in Goodyear, AZ, which will service 40 of the company’s 140 U.S. stores …


In Fulfillment, News


July 11, 2014

Johnston & Murphy Ratchets Up Its Omnichannel Commerce

Johnston & Murphy, a high-end footwear and apparel brand, migrated its digital commerce operations onto the Demandware Commerce platform in June. The company launched a new ecommerce site with plans to leverage and further advance its omnichannel initiatives.

Heather Marsh, vice …


In Ecommerce, Mobile

Omnichannel, omnichannel fulfillment, WMS, Warehouse Management Systems, supply chain, supply chain management, HighJump Software, Accellos, Merger

July 11, 2014

Omnichannel Demand Drives Accellos/HighJump Merger

Accellos and HighJump Software, two competing supply chain and warehouse management software companies, announced this week that they planned to merge.

The combined company, which will be called Acccellos, will have 11,000 customers in 23 countries and operations in North America, Asia …


In Inventory, Omnichannel


July 9, 2014

Why is Vital to Kroger’s Omnichannel Strategy

The Kroger Co. will purchase all outstanding shares of for $8 per share in cash, or approximately $280 million, according the a definitive merger agreement announced on July 2.

On the surface, the deal may seem like a head-scratcher. But Vitacost….


In Executive, M&A and Financial

Bigcommerce, Zing, ecommerce, retail, omnichannel, point of sale, point of sale system, POS, mobile POS, retail POS, ecommerce platform, acquisition

April 30, 2015

Bigcommerce Acquires Retail POS Provider Zing

Ecommerce platform company Bigcommerce announced it has acquired Zing, a provider of mobile retail technologies, according to a release. As part of the agreement, Zing’s team and intellectual property will become part of Bigcommerce, further expanding the company’s …


In Ecommerce, inventory management


July 4, 2014

Omnichannel Happens in the Cloud

Consumers are more demanding, more connected and more informed than ever. They’re researching and completing transactions across multiple channels, starting their journey with one device and finishing it on another. And they expect the experience to be seamless, letting …


In Must Reads, Omnichannel


April 28, 2015

Customer Experience Award Winners Demonstrate Retail Innovation

Multichannel Merchant held its first annual Excellence in Customer Experience Awards at Operations Summit 2015, held April 14-16 in Louisville, KY. The awards, established to recognize retailers at the cutting edge of delivery, packaging, returns, customer experience and innovation, were presented …


In Must Reads, Operations Summit 2015

GameStop, GameStop PowerUp Rewards, PowerUp Rewards, loyalty programs, ecommerce, mobile apps, mobile commerce, video games, video gaming, retail, omnichannel, omnichannel retail, omnichannel fulfillment, in-store pickup

July 2, 2014

Rewards Data Helps GameStop Drive Omnichannel Growth

Even with all the growth in ecommerce, GameStop has found that most of its customers are using the company’s online channel to research products before making a purchase in store. And data from its PowerUp rewards program is generating …


In Analytics, Ecommerce


April 27, 2015

Relevant Payment Methods Improve Customer Experience

Global ecommerce is forecast to continue its extraordinary growth rates, rocketing 21.0% to $1.592 trillion US in 2015, and continuing double-digit growth in 2016 and increasing 18.6% year over year to $1.888 trillion. That’s good news for everyone, but not really actionable information for merchants. …


In executive summary, Global

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