Ecommerce, omnichannel, omnichannel fulfillment, small business, small merchants, small retailers, Gelb Music, Guitar Center, Home Depot, music store, Electro-Harmonix, Sidney Gelb, Santana, Doobie Brothers, Paul Reed Smith, Paul Reed Smith guitars, Facebook, Twitter, Pinterest, eBay, eBay store, eBay storefront

July 1, 2015

Gelb Music Sees Success with Ecommerce Focus

A storied musical equipment business in Redwood City, CA, has found a way to not only survive a big box incursion but thrive by putting a greater focus on its ecommerce business.

Gelb Music was founded in 1939 by Sidney Gelb. …


In Branding, eBay

dimensional weight pricing, DIM, United States Postal Service, USPS, UPS, FedEx, FedEx Ground, shipping/delivery, parcel shipping, ecommerce

August 26, 2014

Protective Packaging Considerations for Omnichannel

Omnichannel retailing has accelerated service expectations and permanently changed the competitive landscape.

What started out as retailers shipping from a handful of distribution centers, now also includes brick-and-mortar stores and other fulfillment operations.  It’s about finding the shortest distance …


In Omnichannel, Operations & Fulfillment

Warehouse/Distribution Center, distribution center, fulfillment center, Walmart, QVC, Simon & Schuster, FedEx, Urban Outfitters, Conn's HomePlus

August 26, 2014

Virtual Inventory a Key Piece of Omnichannel Success

As merchants look to implement omnichannel commerce to serve the heightened expectations of anytime/anywhere customers, virtual inventory is one way to meet this demand in a cost-effective manner.

In a nutshell, virtual inventory allows retailers to tap the vast …


In Must Reads

Omnichannel, omnichannel fulfillment, omnichannel strategy, retailers, retail, online retail, Operations and Fulfillment, ship to store, ship from store, in-store pickup, OMS Systems, Order Management Systems, order management, order management partner

August 26, 2014

Merchants Refine Omnichannel Strategy as Demand Grows

As retailers continue their ongoing battle with Amazon’s relentless push towards “free” shipping and same-day/next-day delivery, omnichannel fulfillment is becoming an increasingly important weapon in their arsenal.

While they might not be able to compete with Amazon’s …


In Ecommerce, eCommerce

UPS, comScore, shipping/delivery, operations and fulfillment, returns in store, ecommerce returns, returns policy, IRCE 2015, customer satisfaction, customer experience, ecommerce, mobile commerce, omnichannel, omnichannel fulfillment, multichannel

August 26, 2014

Consumers Demand Omnichannel, So Where Do You Begin?

It all started with the onset of ecommerce. Multichannel was a natural next step, and now we’ve evolved into an omnichannel world. Consumers are continually pushing retailers to improve the shopping experience, whether it’s in store, online or …


In Ecommerce, eCommerce


August 26, 2014

Catalogs Adapt to the New Omnichannel World

Catalogs are alive and well for retailers in both the business-to-consumer and business-to-business sectors today. While catalogs may no longer be thought of as a selling channel, they are still considered an excellent marketing tool.In Multichannel Merchant’s MCM Outlook …


In Catalog, mcm-outlook


June 26, 2015

Week in Review: Confederate Flags Pulled After Sales Spikes

The Confederate flag was in the news this week… a lot…

The controversy surrounding the Confederate flag spilled to ecommerce sites and shopping carts, as retailers scrambled to stop sales of the Confederate flag this week.

The bans have come …


In Ecommerce, Executive

B2B ecommerce, B2B marketing, B2C ecommerce, B2C marketing, ecommerce, ecommerce website, personalization, website personalization, product personalization

June 26, 2015

Practical and Sexy: Giving B2B Ecommerce Sites Just Enough B2C Zing

The typical B2B buyer is not difficult to understand. They need to make quick and accurate purchases that are cost effective. The B2B supplier’s job is to make this happen in as easy and self-serve a manner …


In Blog, customer experience

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

June 25, 2015

China’s New Ecommerce Guidelines a Focus at Growing Global 2015

China’s recent move to boost its cross-border ecommerce capabilities will be one focus in this year’s Growing Global conference, taking place July 21-22 in Hollywood.

“U.S.-based ecommerce merchants need to be aware of changing policies and …


In cross-border, Ecommerce

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

August 20, 2014

Macy’s Continues to See Results from Omnichannel

Macy’s is continuing to see in-store sales driven by its online channel at both its Macy’s and Bloomingdales stores, the company told analysts and investors in a Q2 earnings call.

“The Internet-generated demand continues to grow rapidly and …


In Ecommerce, Must Reads

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